OUSMANE TAMBA
Montréal,Canada
Summary
Versatile IT professional with 10+ years of experience delivering enterprise CRM solutions, and full-stack applications across industries like government, finance, and energy. Dual Master’s degree holder in Computer Engineering and Project Management, with strong technical expertise in software development. Certified Salesforce Developer and Scrum Master known for bridging business needs with scalable tech solutions. Currently seeking impactful roles in CRM consulting, cloud engineering, or IT project leadership.
Overview
8
8
Certification
17
17
years of professional experience
Work History
Business Architecture Specialist
Accenture
Montréal, Canada
01.2023 - 01.2025
- Customized Salesforce across Sales, Service, and Experience Clouds to meet business needs.
- Translated business requirements into technical specs through stakeholder collaboration.
- Built workflows, reports, dashboards, and custom objects to support operations.
- Conducted unit testing, supported UAT, and maintained documentation for compliance.
Salesforce Developer
IBM-CIC
Montréal, Canada
01.2019 - 01.2022
- Contributed to the design and implementation of Salesforce solutions across multiple industries.
- Developed custom Salesforce features aligned with business needs and technical specs.
- Participated in CI/CD-enabled deployments to support agile delivery timelines.
Dynamics CRM Developer
CGI / CT Consultants
Montréal, Canada
01.2017 - 01.2018
- Designed tailored technical solutions and tools aligned with specific business needs.
- Collaborated with clients and analysts to ensure all business and technical requirements were met.
- Analyzed system defects and conducted root cause investigations to support issue resolution.
Project Manager (Microsoft)
DXC Technology
Paris, France
01.2014 - 01.2016
- Supported project delivery by following client-defined processes and ensuring tasks met established milestones.
- Collaborated with Business Analysts and Project Managers to translate business needs into technical requirements.
- Researched and integrated emerging tools to improve development workflows and system performance.
- Built client relationships, matched needs with DXC solutions, and identified new business opportunities.
IT Engineer (PHP & Microsoft)
DXC Technology
Paris, France
01.2010 - 01.2014
- Executed SSIS-driven data migration into Microsoft Dynamics CRM 2011 with WCF services for Bank.
- Developed middleware enabling mobile integration with Exchange, SharePoint, and CRM systems at Société Générale.
- Refactored synchronization layer of Windows Mobile app supporting 16,000 SNCF train drivers to enhance reliability.
IT Engineer
Capgemini
Paris, France
01.2009 - 01.2010
- Ensured high test coverage (90%) for Java applications in enterprise-level projects.
- Contributed to QA planning and testing while supporting limited Java development.
- Maintained code quality by executing structured tests across critical modules.
- Collaborated with developers to validate Java components and ensure defect-free software delivery.
Junior Web Developer
FILMARIANE
Limoges, France
01.2008 - 01.2009
- Created the company’s corporate website using Joomla 1.5 and PHP 5, tailored to the transport industry.
- Customized CMS templates and extensions to align with business needs and improve web presentation.
Education
Master's Degree - Technology Management
Université De Toulouse Le Mirail - Jean Jaures
Toulouse, France10-2010
Master’s Degree - Computer Engineering
Institut D’ingénierie Informatique De Limoges
Limoges, France07-2009
Bachelor’s Degree - Electrical Engineering
Faculté Des Sciences Et Techniques De Béni Mellal
Béni Mellal, Maroc06-2007
Diploma of General University Studies - Physics & Chemistry
Faculté Des Sciences Et Techniques De Béni Mellal
Béni Mellal, Maroc06-2005
Skills
- Business analysis
- Agile frameworks
- User acceptance testing
- Technical expertise
- Technical acumen
- Root-cause analysis
- Project management
- Decision-making
- MS office suite
- Database management
- Customer relationship management (CRM)
Accomplishments
- Collaborated with team of 20 in the development of SIRIUS NG.
- Supervised team of 3 staff members.
- Documented and resolved Pivotal CRM production issues which led to improved platform performance and increased user adoption.
- Achieved reduced production incidents through effectively coordinating defect analysis and resolution.
LANGUAGES
ENGLISH
Professional Working
FRENCH
Native or Bilingual
Affiliations
- Member, Ordre des ingénieurs du Québec (OIQ)
Certification
- Salesforce Certified Platform Developer I
- Salesforce Certified Omnistudio Developer
- Salesforce Certified Omnistudio Consultant
- Professional Scrum Master I (PSM I)
- Professional Scrum Product Owner I (PSPO I)
- Professional Scrum with Kanban I (PSK I)
- Microsoft Specialist - Dynamics CRM
- Microsoft Certified Professional
Interests
Gym Workouts
Watching Movies and TV Shows
Martial Arts
Video Gaming
Timeline
Business Architecture Specialist
Accenture
01.2023 - 01.2025
Salesforce Developer
IBM-CIC
01.2019 - 01.2022
Dynamics CRM Developer
CGI / CT Consultants
01.2017 - 01.2018
Project Manager (Microsoft)
DXC Technology
01.2014 - 01.2016
IT Engineer (PHP & Microsoft)
DXC Technology
01.2010 - 01.2014
IT Engineer
Capgemini
01.2009 - 01.2010
Junior Web Developer
FILMARIANE
01.2008 - 01.2009
Master's Degree - Technology Management
Université De Toulouse Le Mirail - Jean Jaures
Master’s Degree - Computer Engineering
Institut D’ingénierie Informatique De Limoges
Bachelor’s Degree - Electrical Engineering
Faculté Des Sciences Et Techniques De Béni Mellal
Diploma of General University Studies - Physics & Chemistry
Faculté Des Sciences Et Techniques De Béni Mellal