Ousman Jallow

• Supported warehouse operations with manual loading, unloading, and palletizing of packages.
• Moved pallets and packing material to designated vacant storage areas for operational safety.
• Maintained a safe work environment through proper handling of packages and equipment.
• Increased productivity by working collaboratively with team members to meet deadlines.

• Resolved escalated issues involving customers who were dissatisfied with their experience.
• Collaborated with cross-functional teams such as sales, operations and finance to deliver superior service levels.
• Identified opportunities for process improvements within the organization's service delivery system.

Assist clients in account opening, reactivation, payment processing, Visa card, check books processing, email instructions etc.

• Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
• Cross-sold bank products such as savings accounts and credit cards to existing clients.
• Participated in weekly training sessions to stay abreast of changes in banking regulations.
• Maintained accurate records of all financial transactions.
• Prepared reports on transaction activity for management review.
• Balanced teller drawers regularly throughout the day according to established procedures.

• Created a classroom environment that encourages curiosity and critical thinking.
• Maintained accurate records of student progress in accordance with school policy.
• Incorporated current events into class discussions to demonstrate real-world applications of scientific principles.

• Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
• Participated in professional development workshops related to teaching methods or curriculum changes.
• Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
• Instructed students in academic subjects such as math, science, language arts, social studies, and history.

• Evaluated individual team member's performance and provided constructive criticism when necessary.
• Performed quality assurance checks on products prior to shipment or delivery.
• Monitored team members' progress, provided feedback and guidance as needed.
• Maintained an organized filing system for all documents related to team activities.

• Ensured compliance with company policies, procedures, and safety regulations.
• Monitored team members' progress, provided feedback and guidance as needed.
• Implemented strategies for improving efficiency within the workplace environment.
• Created reports detailing the progress of each project and shared them with upper management.
• Managed customer service inquiries in a timely manner, ensuring satisfaction at all times.