Oumou Mademba Sylla
Libreville,Gabon
Summary
Dynamic and motivated recent graduate with a strong academic background and transferable skills acquired through various internships and academic projects. Able to adapt quickly to new work environments and collaborate effectively in a team. Eager to make a positive contribution to an innovative and growing organization.
Overview
3
3
years of professional experience
Work History
Telemarketer
TM Marketing
10.2024 - 10.2025
- Processing emails and letters.
- Updating customer files.
- Answering incoming calls, respecting waiting and processing times to minimize missed calls.
- Telephone prospecting, scheduling appointments.
- Detailed presentation of offers and products, providing advice based on customer profile.
- Customer follow-up to ensure satisfaction and strengthen the business relationship.
- Drafting emails, notes, and messages while adhering to spelling standards.
Kindergarten Teacher
La Maison de Dora Private School
09.2023 - 09.2023
- Organizing classroom supplies in anticipation of the arrival of a child with a disability so that they can easily access everything they need.
- Designing fun workshops to teach skills while maintaining a calm classroom environment so that students feel comfortable during the lesson.
- Participation in pedagogical meetings with the rest of the school's educational staff to prepare for the start of the school year and to conduct reviews of work done by young recruits throughout the year.
- Supervision of recess by occupying a central position in the playground and being attentive in order to observe each student and intervene in case of a problem.
- Implementation of actions on key dates of the year such as birthdays, Christmas, Easter, etc., and strengthening students' social skills by encouraging them to play together.
- Regular communication with parents: sharing school news and information on their child's progress.
- Stress management in tense situations and in case of unforeseen events.
- Development of trusting relationships and courteous and constructive professional relationships.
Sales Assistant
Caprices des Femmes Cosmetics Store
08.2022 - 08.2022
- Processing customer orders: entering orders into the software, checking inventory and tracking shipments.
- Preparation of sales reports and coordination of the sales team's activities.
- Participation in trade events: trade shows, fairs, and events to represent the company.
- Participation in prospecting activities and research for new potential clients.
Education
Scientific Baccalaureate - Mathematics, Life and Earth Sciences
Altogove Institute of Higher Education
Franceville, Haut-Ogooué01.2021
Skills
- Product/service awareness
- Good oral communication
- Effective time management
- Adherence to procedures
- Analytical skills
Languages
French: Native speaker
English: B1 Intermediate
Turkish: C1 Advanced
French
Native or Bilingual
Timeline
Telemarketer
TM Marketing
10.2024 - 10.2025
Kindergarten Teacher
La Maison de Dora Private School
09.2023 - 09.2023
Sales Assistant
Caprices des Femmes Cosmetics Store
08.2022 - 08.2022
Scientific Baccalaureate - Mathematics, Life and Earth Sciences
Altogove Institute of Higher Education