Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Oumarou Ndassah

Les Cedres,QC

Overview

16
16
years of professional experience
1
1
Certification

Work History

Teaching Staff Member

Conseil scolaire des trois lacs
Montreal, QC
10.2007 - Current
  • Developed and implemented a variety of teaching strategies to engage students in learning activities.
  • Assessed student performance through written tests, projects, presentations, and other methods.
  • Conducted parent-teacher conferences to discuss student progress.
  • Collaborated with colleagues on lesson plans and instructional materials.
  • Researched current teaching methods and best practices related to subject matter.

Custumer Service Air Innuit

Air Innuit
Innujak, QC
06.2013 - 09.2013
  • Resolved customer complaints quickly and efficiently.
  • Maintained a high level of customer satisfaction by providing accurate and helpful responses.
  • Performed administrative duties related to customer service such as filing documents or completing paperwork.
  • Consulted with customers to resolve service and billing issues.

Customer Service Agent

Cameroon Airlines
Douala, LITT
10.2008 - 10.2009
  • Resolved customer complaints quickly and efficiently.
  • Maintained a high level of customer satisfaction by providing accurate and helpful responses.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Science - Éducation

University of Ottawa
Ottawa, ON
03.2011

High School Diploma -

University of Paris 13
Paris
10.2010

Skills

  • Faculty Collaboration
  • Serving Diverse Communities
  • Interactive Teaching and Learning

Affiliations

  • Soccer

Languages

French
Professional
English
Limited

Certification

  • Driving licence

References

References available upon request.

Timeline

Custumer Service Air Innuit

Air Innuit
06.2013 - 09.2013

Customer Service Agent

Cameroon Airlines
10.2008 - 10.2009

Teaching Staff Member

Conseil scolaire des trois lacs
10.2007 - Current

Bachelor of Science - Éducation

University of Ottawa

High School Diploma -

University of Paris 13
  • Driving licence

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Oumarou Ndassah