OUAFAA OUAZIZ
Almonte
Summary
Dynamic professional with a proven track record at Tim Hortons, excelling in customer service and problem-solving. Enhanced team productivity through effective communication and attention to detail. Successfully advised clients at Societe Generale Marocaine De Banques, increasing assets under management by fostering strong relationships and streamlining processes for efficiency.
Overview
20
20
years of professional experience
Work History
WORKER
Tim Hortons
05.2024 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Learned all required tasks quickly to maximize performance.
CONSEILLER CLIENTELE PRIVEE
Societe Generale Marocaine De Banques
12.2005 - 04.2024
- Advised clients on retirement planning options, helping them make well-informed decisions for their future financial security.
- Increased assets under management through proactive client outreach and referrals from satisfied clients.
- Monitored economic trends and market developments to provide informed guidance on portfolio adjustments.
- Streamlined reporting processes for greater efficiency, allowing more time for direct client engagement activities.
Education
MASTER PROFESSIONNEL - MANAGEMENT DES ORGANISATION
FUIM
MOROCCO11-2024
Diplôme De Technicien Specialise - Technicien En Informatique
FUIM:FEDERATION UNIVERSITAIRE INTERNATIONAL METIER
MOROCCO06-2006
Languages
English
Elementary
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
WORKER
Tim Hortons
05.2024 - Current
CONSEILLER CLIENTELE PRIVEE
Societe Generale Marocaine De Banques
12.2005 - 04.2024
MASTER PROFESSIONNEL - MANAGEMENT DES ORGANISATION
FUIM
Diplôme De Technicien Specialise - Technicien En Informatique
FUIM:FEDERATION UNIVERSITAIRE INTERNATIONAL METIER
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