OTUEKONG EBOSE
Greater Sudbury,ON
Summary
Results-driven and customer-focused personnel with a demonstrated track record of success in driving sales and delivering exceptional customer service. Seeking an opportunity to contribute to a dynamic retail environment, leveraging skills in sales, communication, and problem-solving.
Overview
3
3
years of professional experience
Work History
Board Member
Push Button Ventures
06.2022 - 12.2023
- Ensured timely decision-making by coordinating schedules for regular board meetings and committee sessions.
- Collaborate with team members to ensure positive and cohesive in-store atmosphere.
- Streamlined information access by organizing and maintaining board's digital repository of documents, policies, and reports.
- Successfully contribute to achieving and exceeding monthly sales goals, resulting in recognition for consistently high performance.
- Prepared detailed financial reports for presentation at quarterly Board meetings, enhancing fiscal oversight capabilities among stakeholders involved in decision making processes.
- Enhanced board effectiveness by implementing innovative strategies and best practices.
- Fostered collaboration among board members, promoting open communication and shared decision making.
- Served as a strong advocate for corporate social responsibility, influencing positive community impact.
- Highlighted opportunities and got increased market value by 10%
- Oversaw mergers and acquisitions activity, contributing to successful business integration efforts.
- Engaged with shareholders on key matters, maintaining transparency and trust among stakeholders.
IT Assistant
Benest Nigeria Ltd
07.2020 - 11.2023
- Developed user-friendly IT solutions for improved staff productivity.
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Managed over 30 customer calls per day
- Implemented data backup strategies to safeguard critical company information.
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
- Collaborated with IT team to successfully complete large projects within strict deadlines.
- Increased sales by 15% owing to effective systems
- Trained new employees on company-specific software applications, facilitating faster integration into work processes.
- Ensured accurate record-keeping for all IT assets, aiding efficient planning for future investments.
Education
Post-Degree Certificate - IT Business Analysis
Cambrian College of Applied Arts And Technology
Greater Sudbury, ONBachelor Of Computer Information Systems - Computer And Information Systems
Babcock University
Nigeria 06.2020
Skills
- Relationship Building
- Verbal Communication
- Good Telephone Etiquette
- Analytical Thinking
- Organization
- Call Management
- Report Generation
- Customer Support
- Organizational Management
- Time management
- Customer service
- Team collaboration
- MS Office
- Positive Attitude
Languages
English
Full Professional
Timeline
Board Member
Push Button Ventures
06.2022 - 12.2023
IT Assistant
Benest Nigeria Ltd
07.2020 - 11.2023
Post-Degree Certificate - IT Business Analysis
Cambrian College of Applied Arts And Technology
Bachelor Of Computer Information Systems - Computer And Information Systems
Babcock University
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