Otis Weeks
Toronto,ON
Summary
Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Supervisor
Rocca's NoFrills
01.2020 - Current
- Fostered effective communication by providing constructive feedback and sharing knowledge with upper management.
- Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
- Worked with Security and Loss Prevention to ensure safety of employees and customers during closing hours.
Education
Bachelor of Science - Honors Health Science
McMaster University
Hamilton, ON04.2027
High School Diploma -
St. Patrick Catholic Secondary School
Toronto, ON06.2023
Skills
- Employee Supervision
- Inventory Oversight
- Customer Service
- Team Leadership
Certification
- Standard First Aid CPR/AED Level C
- Basic Life Support (HCP)
- Mental Health First Aid
- First Responder
- Emergency Medical Responder
Volunteer Experience
330 Squadron Royal Canadian Air Cadets, Toronto, ON
Sergeant
September 2020 - August 2022
- Conducted engaging lectures and training sessions to educate younger air cadets on various aspects of aviation, leadership, and personal development.
- Demonstrated strong leadership skills by effectively managing and mentoring cadets, fostering a supportive and inclusive environment for learning and growth.
- Actively participated in squadron activities and initiatives, including drill practices, field exercises, and ceremonial events, to instill discipline, teamwork, and pride in cadets.
You Are Loved Toronto, Toronto, ON
Volunteer Distributor & Driver
January 2022 - Present (On leave until April)
- Assisted in the distribution of food and clothing to homeless individuals in various locations throughout Toronto.
- Operated vehicles to transport food, clothing, and volunteers to designated distribution points, ensuring timely and safe arrival.
- Provided compassionate assistance and support to individuals accessing services, fostering a welcoming and respectful environment.
East York Baseball, Toronto, ON
Assistant Coach
March 2022 - August 2022
- Serve as a dedicated coach for a 10-11 year old baseball team, fostering a positive and supportive environment for players to develop both athletic skills and teamwork abilities.
- Provide individualized coaching and feedback to players to enhance their understanding of the game and improve their performance.
- Instill principles of sportsmanship, respect, and fair play among team members, emphasizing the importance of integrity both on and off the field.
Timeline
Retail Supervisor
Rocca's NoFrills
01.2020 - Current
Bachelor of Science - Honors Health Science
McMaster University
High School Diploma -
St. Patrick Catholic Secondary School
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