Otis Gatt
Straffordville,Canada
Summary
Talented Painter experienced in commercial painting from applying paints, solvents and sealants to performing minor maintenance and repairs. Over 5 years of experience working with established painting company.
Over 20 years of experience with auto glass repair and replacement techniques, ensuring efficient and effective results. Utilizes precision tools and methods to enhance quality of service provided. Knowledge of industry standards and safety protocols to guarantee customer satisfaction.
Technician with experience in overhead door installation, maintenance, and repair. Strong focus on safety protocols, mechanical troubleshooting, and providing reliable solutions.
Overview
24
24
years of professional experience
Work History
Painter/Site Manager
Butler Painting
01.2018 - 12.2023
- Painted surfaces using brushes, spray guns, and paint rollers.
- Operated airelss sprayers and hand tools to prepare and paint large areas.
- Consistently met safety regulations while working on-site at both hi rise and commercial properties.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Excelled under tight deadlines without sacrificing quality or client satisfaction,
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
- Kept accurate records of paint supplies and other materials.
- Followed safety procedures and properly used protective gear while painting.
- Interacted with clients to report progress and verify timetable for completed work.
- Conducted regular site inspections to ensure quality standards were upheld throughout each phase of the construction process while minimizing potential hazards on-site as well as delays in progress timelines.
- Supervised team of 5 construction workers to maintain productivity and quality of work.
Auto Glass Technician
Cracks N More Auto Glass
08.2014 - 08.2016
- Provided same level of care and attention to all customers, no matter vehicle value.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
- Applied primer, installed glass and monitored curing.
- Replaced windshields and windows in vans, trucks, cars and heavy machinery
- Provided mobile services, bringing convenience to customers at their preferred locations.
- Utilized advanced techniques for windshield repair, minimizing the need for full replacements when possible.
- Kept work areas organized, clean and free of hazards.
Manager
Auto Glass Magic
07.2011 - 12.2013
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Reduced wait times by implementing an efficient scheduling system for appointments and repairs.
- Provided top-notch customer service, addressing client concerns promptly and professionally.
- Maintained a clean, organized workspace to facilitate efficient workflow and enhance customer experience.
- Performed hands-on auto glass repairs when needed, demonstrating expertise in various installation methods and tools.
- Provided quality auto glass installation services, windshield replacement, and crack repair.
- Researched and carefully selected delivery routes to maximize on-time performance and customer satisfaction.
Shop Owner
Speedtech Auto Glass
01.2010 - 06.2011
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Increased store revenue through effective product merchandising and targeted marketing campaigns.
- Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
- Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
- Oversaw inventory management and purchasing, proactively ordering required quantity of parts and supplies.
- Provided quality auto glass installation services, windshield replacement, and crack repair.
- Developed strong relationships with insurance companies to streamline the claims process for clients.
- Maintained inventory of automotive tools and installation materials.
- Reduced wait times by implementing an efficient scheduling system for appointments and repairs.
Auto Glass Technician,Shop Manager
Platinum Auto Glass
01.2003 - 10.2009
- Taking appointments for next day mobile service
- Accepted and processed payments for services.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Reduced vehicle downtime for clients with prompt completion of auto glass projects.
- Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
- Provided mobile services, bringing convenience to customers at their preferred locations..
- Managed inventory efficiently, reducing waste while maintaining sufficient stock levels for daily operations.
- Assisted customers with insurance claims, streamlining the process for a hassle-free experience.
- Oversaw inventory management and purchasing, proactively ordering required quantity of parts and supplies.
PAD System and Overhead Door Technician
Upward Door Systems (UPWARDOR)
03.2000 - 11.2002
- Manufacture Parts for PAD Systems
- Rebuild PAD Cylinders
- Install PAD Systems
- Performed regular equipment maintenance checks to prevent malfunctions or disruptions during service appointments.
- Improved customer satisfaction by providing efficient and professional overhead door installations and repairs.
- Conducted thorough inspections of overhead doors and systems to diagnose issues and recommend necessary repairs or replacements.
- Maintained detailed records of completed jobs, ensuring accurate billing information was submitted for invoicing purposes.
- Ensured safety standards were met during all service calls, maintaining a zero-accident record throughout tenure.
Education
High School Diploma -
St Thomas Aquinas
Brampton, ON06-1991
Skills
- Strong work ethic
- Attention to detail
- Exterior painting
- Team player
- Punctual and dependable
- Crack repair
- Hand and power tools
- Installing windshields
- Commercial painting
- Diagnosing problems
- Windshield replacement
- Product knowledge
Languages
English
Professional Working
Timeline
Painter/Site Manager
Butler Painting
01.2018 - 12.2023
Auto Glass Technician
Cracks N More Auto Glass
08.2014 - 08.2016
Manager
Auto Glass Magic
07.2011 - 12.2013
Shop Owner
Speedtech Auto Glass
01.2010 - 06.2011
Auto Glass Technician,Shop Manager
Platinum Auto Glass
01.2003 - 10.2009
PAD System and Overhead Door Technician
Upward Door Systems (UPWARDOR)
03.2000 - 11.2002
High School Diploma -
St Thomas Aquinas
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