Summary
Overview
Work History
Education
Skills
Education and Training
Reading, Sports, Travelling, Computing, Music
Languages
Timeline
Generic

Otaigbe Bello

Toronto,ON

Summary

Goal-oriented professional with extensive experience in rideshare driving and material handling. Known for exceptional customer service, effective time management, and proactive vehicle maintenance, contributing to seamless operations and high satisfaction rates.

Overview

14
14
years of professional experience

Work History

Rideshare Driver

uber/lyft
Toronto, Ontario
01.2024 - Current
  • Efficiently navigated local streets to transport passengers to destinations.
  • Confirmed pick-up and drop-off locations through direct communication with passengers.
  • Managed ride requests via mobile applications to ensure seamless service.
  • Delivered exceptional customer service throughout each ride experience.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Ensured customer safety by providing seat belts and adhering to traffic laws.
  • Balanced multiple priorities during peak hours to maximize earnings and efficiency.
  • Monitored vehicle maintenance, scheduling regular service to prevent breakdowns.

Material handler/Forklift Operator

Unican International Ltd
North York, ON
02.2019 - 12.2023
  • Secured loads to prevent shifting or damage during transit.
  • Operated equipment safely, consistently meeting loading deadlines.
  • Transported materials across warehouses, production lines, and packaging areas.
  • Collaborated with team members to facilitate efficient material movements.
  • Documented weights and destination data in daily logs for management review.
  • Monitored counts and weights to verify accuracy of received materials.
  • Removed items from trucks and rail cars for staging area transport.
  • Maintained forklift certification in compliance with company policies.

Customer Service Representative

ITO Consultant
Edo State, Nigeria
02.2012 - 11.2019
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Met or exceeded revenue objectives by promoting products to customers during service, account and sales follow-up calls.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Addressed customer service inquiries quickly and accurately.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.

Warehouse Forklift Operator

Coca-Cola
Benin City, Nigeria
10.2015 - 05.2016
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Communicated effectively with members of public in often crowded and noisy environments.

Education

NATIONAL DIPLOMA - Mathematics And Statistics

Auchi Polytechnic
Auchi, Nigeria
7 2015

DIPLOMA - Personal Support Worker

City College Of Business, Health And Technology
North York, ON
5 2018

Skills

  • High-energy attitude
  • Materials transport
  • Team collaboration
  • Shipping and receiving
  • Certified forklift operator
  • Material handling
  • Time management
  • Verbal and written communication
  • Goal-oriented multitasking
  • Safety awareness
  • Loading and unloading
  • Inventory management
  • Customer service orientation

Education and Training

other,other

Reading, Sports, Travelling, Computing, Music

I Love football and enjoy playing the game too

Languages

English
Full Professional

Timeline

Rideshare Driver

uber/lyft
01.2024 - Current

Material handler/Forklift Operator

Unican International Ltd
02.2019 - 12.2023

Warehouse Forklift Operator

Coca-Cola
10.2015 - 05.2016

Customer Service Representative

ITO Consultant
02.2012 - 11.2019

NATIONAL DIPLOMA - Mathematics And Statistics

Auchi Polytechnic

DIPLOMA - Personal Support Worker

City College Of Business, Health And Technology

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Otaigbe Bello