Osvaldo Magaña
San Jose
Summary
Dynamic professional with a proven track record at Philz Coffee, excelling in social media management and customer service. Skilled in event promotion and content creation, I effectively engaged audiences and boosted brand visibility. Known for strong interpersonal skills and a creative approach, I thrive in fast-paced environments, delivering impactful results.
Overview
4
4
years of professional experience
Work History
DJ for KSJS
San Jose State University
San Jose
03.2025 - Current
- Operate On-Air equipment such as Radio Board, sound effects, promotions, PSA's and speak over radio
- Transition songs over radio through CD players, USB sticks and downloaded songs from the station's player.
- Organized and sorted out CD's from genre and shelves.
- Engage in interviews with relevant figures to the the city's festivals, events and premiers.
- Engage in promoting upcoming concerts and participate in giveaway for tickets
Barista/Social Media Coordinator
Philz Coffee
San Jose
10.2024 - Current
- Managed Instagram Page, promoted limited time drinks, shot reels/skits, made stories replied to users and hosted fundraisers with San Jose State University
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Created promotional displays for advertising special events or promotions at the cafe.
Associate
In-N-Out Burger
San Jose
02.2022 - 10.2024
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Notified managers of repair needs or additions to building operating systems.
- Detailed fryers, inside and out.
- Scrubbed the floors throughout the kitchen and locker rooms.
- Cleaned and detailed kitchen mats.
- Thoroughly detailed, scrubbed and removed any stains in drive-thru and front of store parking lot
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Operated on kitchen equipment such as fryers, Grills through prolonged periods of time
- Effectively communicated and prepared orders with other associates to get them out.
Apparel Associate
Dick's Sporting Goods, Inc
San Jose
08.2021 - 02.2022
- Answered store and merchandise questions to customers' personal needs and wants.
- Dressed mannequins and coordinated seasonal displays for the store.
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
Education
Associate of Arts - Communication Studies
Evergreen Valley College
San Jose, CA05-2024
Associate of Arts - Communication Studies
San Jose State University
San Jose, CASkills
- Social media management
- Effective communication
- Interpersonal skills
- Customer service
- Event promotion
- Team collaboration
- Content creation
- Social media promotion
- Customer interaction
- Playlist Development
- Teamwork and collaboration
- Multitasking
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
DJ for KSJS
San Jose State University
03.2025 - Current
Barista/Social Media Coordinator
Philz Coffee
10.2024 - Current
Associate
In-N-Out Burger
02.2022 - 10.2024
Apparel Associate
Dick's Sporting Goods, Inc
08.2021 - 02.2022
Associate of Arts - Communication Studies
Evergreen Valley College
Associate of Arts - Communication Studies
San Jose State University
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