Summary
Overview
Work History
Education
Skills
Activities
Languages
Timeline
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Ostyn Downey

Moose Jaw,Canada

Summary

Customer support professional dedicated to contributing to the growth of a dynamic industry. Committed to providing efficient assistance with a positive attitude and utmost respect for customers, ensuring an exceptional experience, whether virtual or in-person.

Overview

11
11
years of professional experience

Work History

Cannabis Budtender

Rise Cannabis
Moose Jaw , Saskatchewan
01.2022 - 02.2024
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.

Mover/ Store Maintenance

Salvation Army
Moose Jaw , Saskatchewan
09.2018 - 10.2019
  • Open and disarm alarm system at salvation army store
  • Daily morning store clean up procedures
  • Sorting daily Wearhouse intake and furniture
  • Where house organization
  • Large furniture pickups, drop offs and delivery transportation.
  • Refill store stalk from Wearhouse as needed with daily lists from co workers.
  • Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.

Assistant Butcher/ Meat Processor

Hub Meat Market
Moose Jaw , Saskatchewan
05.2013 - 09.2018

Customer orders and delivery's.

  • Customer service.
  • Freezer organization.
  • Weighing, packaging and labeling various products.
  • Stalk store front with fresh merchandise efficiently by date.
  • Beef jerky daily preparation, production, packaging and storage.
  • Disassembling and assembling of grinders, band saws and meat slicers.
  • Daily sanitation procedures.
  • Adhered to food safety guidelines during all aspects of meat handling and processing.

Delivery Driver

Landscape Restaurant
Moose Jaw , Saskatchewan
10.2016 - 04.2017
  • Company Overview: A very busy Chinese restaurant in Moose Jaw, Saskatchewan.
  • Worked part time from 6pm – 9pm after getting off at Hub Meat Market.
  • The restaurant kept so busy often sending out 3-4 orders on each delivery not only requiring great customer service and communication skills but also proficiency in time management and planning physical routes beforehand to meet each time requirement.
  • A very busy Chinese restaurant in Moose Jaw, Saskatchewan.

Education

Business Diploma - Insurance

Saskatchewan Polytechnic
Moose Jaw, SK
05-2025

Skills

  • Strong work ethic
  • Highly adaptable
  • Respectful
  • Computer and software knowledgeable
  • Conflict resolution
  • Strong attention to detail
  • Patience and empathy
  • Sales proficiency

Activities

Active portfolio management of crypto assets. Dedicated to researching cryptocurrency and keeping up to date with daily world events to identify recent trends.

Languages

English
Native or Bilingual

Timeline

Cannabis Budtender

Rise Cannabis
01.2022 - 02.2024

Mover/ Store Maintenance

Salvation Army
09.2018 - 10.2019

Delivery Driver

Landscape Restaurant
10.2016 - 04.2017

Assistant Butcher/ Meat Processor

Hub Meat Market
05.2013 - 09.2018

Business Diploma - Insurance

Saskatchewan Polytechnic
Ostyn Downey