Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ossama Khan

Oshawa,Canada

Summary

Dependable individual that is seeking opportunities to expand my skills and contribute to the overall company success. Considered a hardworking, ethical and detail-oriented person. Possess a wide range of exceptional communication skills, co-ordination skills with co-workers, and customers alike in the workplace environment. Very punctual individual and a hard-working outlook in the workplace setting. Adept at following safety guidelines to ensure the proper handling of materials and the protected safety of myself as well as other fellow employee's and customers.

Overview

12
12
years of professional experience

Work History

Crew Member

McDonald's Brock St
02.2024 - 06.2025
  • Check stock and refill items from shelves as needed.
  • Increased productivity without sacrificing quality by following procedures and production orders.
  • Supported production line by working with consistent speed and accuracy on products.
  • Changing garbage's, counting any product thrown away on the waste data management sheet.
  • Working overnight shifts sometimes on my own when other crew would call in sick, because of my years of experience in this line of work.
  • Working multiple stations on overnight shifts as well as during the days, filling in as needed where required/asked to by shift managers.
  • Addressing customer concerns and complaints in timely manner.
  • Communicated with coworkers for optimal line performance.
  • Reference: First Assistant/Salary Manager - Courtney - (905) 666-9589
  • Reference: Manager - Michelle - (905) 666-9589
  • Reference: Manager - Sonya - (905) 666-9589

Tire and Lube Technician

Honda
07.2024 - 10.2024
  • Oil, Tire and Lube Technician at the Honda dealership off of Thickson Rd at Whitby Oshawa Honda.
  • Responsible for directly speaking to customers on a daily basis, getting them to sign off on the work order which fully outlines their car's servicing needs. Driving their cars in from the parking lot into the service garage area.
  • Backing up into and Parking and setting up the cars to a hoist accurately and safely in a timely manner.
  • Performing various safety checks such as tire pressure gauge checks, tread checks and washer fluid checks. Refilling as necessary and required.
  • Safely using power tools accurately to remove the skid plate covering underneath cars after hoisting them up safely.
  • Following work order papers to service the car based on the customer's requests and needs.
  • Taking work order papers to the Parts & Tools shop of the dealership, getting the necessary parts, bringing them back and performing any Oil changes, Transmission changes, Rear Diff Fluid changes, using tools to safely and competently dispense of old Fluids and input new Fluids. Performing Tire rotations, dismounting and mounting on new Tire's after weighing and balancing them in the back of the shop, using power tools to unlatch bolts, and accurately torque new Tire's on to the car.
  • Resetting maintenance check lights for any/all services performed for the customer. Filling out the paperwork on the work order once the work order is complete, and handing the car keys to the front desk so that they can cash out the customer. Driving out the car to the front parking lot for the customer and parking the car there safely for them.
  • At the end of the work day, cleaning up all tools and putting everything back in its place. Changing all garbage's, recycling bins. Taking the Oil bins to the back of the shop, safely and properly dispensing of the Oil within the bin using another machine and connecting the two for the draining of the Oil process. Cleaning the floors in the shop, lifting the hoists, spreading degreaser on the floors, and using the water machine to fully clean everything with a squeegee.
  • Reference: Mike - (416) 720-0427

Crew Member Team Leader

McDonald's Harmony Rd
12.2019 - 11.2023
  • Ensure the processing of food in an extremely fast paced environment.
  • Carrying heavy fry and meat boxes (40lbs+) multiple times a day.
  • Training and helping guide new crew members, helping them adjust to the workplace and environment.
  • Working 12 hr shifts cooking food on the grills, in the fryers in a proficient and fast paced manner.
  • Cleaning dirty dishes and sanitizing them.
  • Stocking shelves/fridges/freezers/boxes for future use throughout the shift.
  • Cleaning tables making sure the workplace environment is sanitary and spotless.
  • Delegating tasks to fellow co-workers, helping them where necessary
  • Preparing bulk food and storing into containers with timers on them for use throughout the shift.
  • Taking customer orders and money on headsets in the drive through as well as over the counter.
  • Fixing machines on the fly as they breakdown/malfunction.
  • Reference: Store Management Shannon Madalena - (905) 244-0323
  • Reference: Salary Manager Rebecca Kingsley(Bekii) - (905) 442-9849
  • Reference: Shift Manager Joseph Rickman Edwards - (519) 358-2180

UberX/Uber Eats

Uber
10.2016 - 09.2019
  • Confirmed rider identity by using name and matching with picture to establish familiarity.
  • Communicated effectively with passengers regarding any special requests or concerns during ride.
  • Assisted riders with luggage or other items upon pick-up and drop-off as needed.
  • Made personable conversation with customers and provided info on local attractions and points-of-interest for out-of-town travelers.
  • Verified passenger identities before starting trip as added security measure.
  • Maintained clean, safe, and comfortable vehicle environment for passengers at all times.

Crew Member

McDonald's Progress Rd
06.2013 - 10.2016
  • Carried out orders to meet demand in fast-paced environment.
  • Worked quickly and flexibly to keep up with high volume of food orders per shift.
  • Collaborated with front- and back-of-house team members to avoid service delays.
  • Chopped vegetables, prepped sauce bottles as well as placing utensils in their proper areas.
  • Restocked and prepared stations to support kitchen operations.
  • Minimized waste by adhering to kitchen procedures.
  • Produced excellent food quality and presentation within target timeframes.
  • Complied with up-to-date portion standards, quality standards and kitchen methods.
  • Reference: Salary Manager Khashif(Kash) - (416) 283-1033

Education

High School Diploma -

Pickering High School
Ajax, ON

Skills

  • Cooking
  • Hospitality service expertise
  • Valid Driver's license
  • Telephone etiquette
  • Competent
  • Fast paced
  • Adaptable
  • Hard working

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional

Timeline

Tire and Lube Technician

Honda
07.2024 - 10.2024

Crew Member

McDonald's Brock St
02.2024 - 06.2025

Crew Member Team Leader

McDonald's Harmony Rd
12.2019 - 11.2023

UberX/Uber Eats

Uber
10.2016 - 09.2019

Crew Member

McDonald's Progress Rd
06.2013 - 10.2016

High School Diploma -

Pickering High School

Similar Profiles

CREATE PROFILE
Ossama Khan