Ossama Khan
Oshawa,ON
Summary
Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored over 50 new employees in previous jobs as a fast food service worker. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment.
Overview
11
11
years of professional experience
Work History
Tire and Lube Technician
Whitby Oshawa Honda
07.2024 - Current
- Oil, Tire and Lube Technician at the Honda dealership off of Thickson Rd at Whitby Oshawa Honda.
- Responsible for directly speaking to customer's on a daily basis, getting them to sign off on the workorder which fully outlines their car's servicing needs. Driving their cars in from the parking lot into the service garage area.
- Backing up into and Parking and setting up the cars to a hoist accurately and safely in a timely manner.
- Performing various safety checks such as tire pressure gauge checks, tread checks and washerfluid checks. Refilling as necessary and required.
- Safely using power tools accurately to remove the skid plate covering underneath cars after hoisting them up safely.
- Following work order papers to service the car based on the customer's requests and needs.
- Taking work order papers to the Parts & Tools shop of the dealership, getting the necessary parts, bringing them back and performing any Oil changes, Transmission changes, Rear Diff Fluid changes, using tools to safely and competently dispense of old Fluids and input new Fluids. Performing Tire rotations, dismounting and mounting on new Tire's after weighing and balancing them in the back of the shop, using power tools to unlatch bolts, and accurately torque new Tire's on to the car.
- Resetting maintence check lights for any/all services performed for the customer. Filling out the paperwork on the workorder once the workorder is complete, and handing the car keys to the front desk so that they can cash out the customer. Driving out the car to the front parking lot for the customer and parking the car there safely for them.
- At the end of the work day, cleaning up all tools and putting everything back in its place. Changing all garbages, recycling bins. Taking the Oil bins to the back of the shop, and safely and properly dispensing of the Oil within the bin using another machine and connecting the two for the draining of the Oil process. Cleaning the floors in the shop, lifting the hoists, spreading degreaser on the floors, and using the water machine to fully clean everything with a squeegee.
Crew Member
McDonald's
02.2024 - Current
- Check stock and refill items from shelves as needed.
- Increased productivity without sacrificing quality by following procedures and production orders.
- Supported production line by working with consistent speed and accuracy on products.
- Changing garbage's, counting any product thrown away on the waste data management sheet.
- Addressing customer concerns and complaints in timely manner.
- Communicated with coworkers for optimal line performance.
- Reference: Manager - Sonya - (905) 666-9589
Crew Member Team Leader
McDonald's
12.2019 - 11.2023
- Ensure the processing of food in an extremely fast paced environment.
- Carrying heavy fry and meat boxes (40lbs+) multiple times a day.
- Training and helping guide new crew members, helping them adjust to the workplace and environment.
- Working 12 hr shifts cooking food on the grills, in the fryers in a proficient and fast paced manner.
- Cleaning dirty dishes and sanitizing them.
- Stocking shelves/fridges/freezers/boxes for future use throughout the shift.
- Cleaning tables making sure the workplace environment is sanitary and spotless.
- Delegating tasks to fellow co-workers, helping them where necessary
- Preparing bulk food and storing into containers with timers on them for use throughout the shift.
- Taking customer orders and money on headsets in the drive through as well as over the counter.
- Fixing machine's on the fly as they breakdown/malfunction.
- Reference: Salary Manager Rebecca Kingsley/(Bekii) - (905) 442-8949
UberX & Uber Eats
Uber
10.2016 - 09.2019
- Confirmed rider identity by using name and matching with picture to establish familiarity.
- Communicated effectively with passengers regarding any special requests or concerns during ride.
- Assisted riders with luggage or other items upon pick-up and drop-off as needed.
- Made personable conversation with customers and provided info on local attractions and points-of-interest for out-of-town travelers.
- Verified passenger identities before starting trip as added security measure.
- Maintained clean, safe, and comfortable vehicle environment for passengers at all times.
Crew Member
McDonald's
06.2013 - 10.2016
- Carried out orders to meet demand in fast-paced environment.
- Worked quickly and flexibly to keep up with high volume of food orders per shift.
- Collaborated with front- and back-of-house team members to avoid service delays.
- Chopped vegetables, prepped sauce bottles as well as placing utensils in their proper areas.
- Restocked and prepared stations to support kitchen operations.
- Minimized waste by adhering to kitchen procedure's.
- Produced excellent food quality and presentation within target timeframes.
- Complied with up-to-date portion standards, quality standards and kitchen methods.
- Reference: Salary Manager Khashif/(Kash) - (416) 283-1033
Education
High School Diploma -
Pickering High School
Ajax, ON06.2012
Skills
- Oil change expertise
- Computer Skills
- Wheel Balancing
- Tire Installation
- Fluid Replacement
- Alignment Adjustments
- Vehicle diagnostics
- Lubrication services
- Technical aptitude
- Filter Replacement
- Battery testing
- Hand tools proficiency
- Dependable and Responsible
- Tire Changing and Rotation
- Attention to Detail
- Tire Damage Repair
- Safety Compliance
- Customer Service
- Parts Ordering
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
Timeline
Tire and Lube Technician
Whitby Oshawa Honda
07.2024 - Current
Crew Member
McDonald's
02.2024 - Current
Crew Member Team Leader
McDonald's
12.2019 - 11.2023
UberX & Uber Eats
Uber
10.2016 - 09.2019
Crew Member
McDonald's
06.2013 - 10.2016
High School Diploma -
Pickering High School
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