Ossa Mulamba
Edmonton,Alberta
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PSW OR HCA
Next Next Door
02.2023 - Current
- Greeted and informed customers of products, fostering positive store experiences.
- Maintained inventory and store visual presentation to meet customer needs.
- Processed cash, check and credit cards for customer purchases.
- Counted cash drawers at beginning of shifts to verify correct amounts.
- Provided personal care assistance and support to clients, including bathing, dressing, grooming, toileting and mobility.
- Accompanied clients to medical appointments and monitored vital signs.
- Maintained a clean and safe environment for the client by performing light housekeeping duties.
Home Care Provider
Companion
08.2022 - 09.2024
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted disabled clients to support independence and well-being.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
Personal Support Worker
Royal Home
05.2021 - 11.2022
- Highly quali ed Health Care Aid with experience gained through College training and in the industry
- I enjoy helping, providing care and problem solving
- I believe I would excel in the collaborative environment your company provides
- Prepared residents for meals and assisted with feeding.
- Complete daily documentation and charts regarding patient care and input reports into practice databases.
- Deliver direct care to patients, assisting with bathing, feeding and grooming tasks.
- Observe changes in patient status and response and immediately communicated concerns to nursing sta f.
- Follow manufacturer's instructions when using selected equipment, accounting for patient's size, preexisting conditions and age.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Recorded vital signs including temperature, pulse, respiration rate, and blood pressure.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
Student
PSW
09.2021 - 09.2022
- Provided personal care assistance and support to clients, including bathing, dressing, grooming, toileting and mobility.
- Accompanied clients to medical appointments and monitored vital signs.
Healthcare Student
ACADEMIE HORIZON 4029 BEAUBIEN EST, MONTRÉAL, QUÉ
05.2022 - 08.2022
- P1 Clinical placement at Whitemud
- P2 & P3 Placement at Schonsee
- ESL
- Provided personal care assistance and support to clients, including bathing, dressing, grooming, toileting and mobility.
- Accompanied clients to medical appointments and monitored vital signs.
- Maintained a clean and safe environment for the client by performing light housekeeping duties.
DISHWASHER / CLEANER
Swiss Chalet
08.2015 - 09.2016
- Cleaned and restocked wash area after each shift.
- Cleaned and sanitized dishware, atware and glassware to meet company standards.
- Emptied trash in kitchen and cleaned trash cans using water and solvents.
- Placed clean dishes, utensils or cooking equipment in designated storage areas.
Education
PSW Personal Support Worker
Divine Rock Academy
05.2023
ESP Program
NorQuest College
Edmonton, AB03.2017
English Class
One Word One Central
Edmonton, AB09.2011
Skills
- Documentation
- ADL Assistance
- Mobility Assistance
- Patient Companionship
- Behavioral Management
- Meal Preparation
- Emotional Support
- Vital signs monitoring
- Compassionate Care
- Palliative Care
- Dementia Care
- Toileting support
- Housekeeping tasks
- Respectful and Compassionate
- Housekeeping
- Supportive Companionship
- End of life care
- Clinical Quality Program Standards
- Personal Care Aide
Languages
Swahili
Elementary
English
Elementary
Ninja
Elementary
Certification
ACADEMIE HORIZON personal support worker or HCA
Timeline
PSW OR HCA
Next Next Door
02.2023 - Current
Home Care Provider
Companion
08.2022 - 09.2024
Healthcare Student
ACADEMIE HORIZON 4029 BEAUBIEN EST, MONTRÉAL, QUÉ
05.2022 - 08.2022
Student
PSW
09.2021 - 09.2022
Personal Support Worker
Royal Home
05.2021 - 11.2022
DISHWASHER / CLEANER
Swiss Chalet
08.2015 - 09.2016
PSW Personal Support Worker
Divine Rock Academy
ESP Program
NorQuest College
English Class
One Word One Central
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