Osmund Anyaji
trader
Mississauga,ON
Summary
Accomplished Industrial and Electronics Sales Manager with a proven track record at Golden Dancord, adept in team leadership and complex problem-solving. Excelled in boosting customer satisfaction and sales through strategic initiatives and cross-functional collaboration. Skilled in verbal and written communication, consistently surpassing sales goals and fostering a loyal customer base.
Overview
17
17
years of professional experience
Work History
Packaging Handler
S&M Enterprises
Oakville, Canada
10.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Industrial and Electronics Sales Manager
Ochiaka Investment Limited
04.2015 - 12.2019
- Mentored junior employees by sharing knowledge about best practices in retail management.
- Consistently met or exceeded sales goals by effectively promoting salon services and retail products to clients.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the retail area.
- Mentored junior staff members on best practices in optical retail sales, customer service, and technical processes.
- Demonstrated adaptability in handling diverse accounts from various industries such as healthcare, finance, retail, and telecommunications.
- Enhanced overall shopping experience for customers with a clean, organized, and visually appealing retail space.
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
Assistant Store Manager
Golden Dancord
01.2007 - 12.2013
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Education
Bachelor of Science - Political Science
Lagos State University
Nigeria05.2014
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Languages
English
Elementary
Igbo
Elementary
football
played for Santana football club lagos state Nigeria from 1999 to 2006
Timeline
Packaging Handler
S&M Enterprises
10.2023 - 05.2024
Industrial and Electronics Sales Manager
Ochiaka Investment Limited
04.2015 - 12.2019
Assistant Store Manager
Golden Dancord
01.2007 - 12.2013
Bachelor of Science - Political Science
Lagos State University
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