Murat Osmanov

Vinarte

06.2021 - 02.2024

Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Overview