OSMAN SYED
Edmonton
Summary
A motivated and hardworking student actively seeking a part-time position to gain valuable work experience and contribute to a dynamic team. I am passionate about learning and growth, with a strong interest in real estate. I plan to pursue my real estate license soon and look forward to joining a team in an entry-level role to develop my skills further. I am also open to oppurtunities in retail, finance, technology, education, government/public services, and other fields where I can utilize my skills and dedication. My goal is to take on new challenges, acquire new knowledge, and collaborate effectively to provide value to the organization.
Overview
3
3
years of professional experience
Work History
Stock Clerk/Customer Service
Costco Wholesale Corp
06.2024 - 08.2024
- Provided excellent customer service by greeting customers, assessing needs, and assisting with product selection.
- Addressed inquiries, resolved issues, and ensured a positive shopping experience.
- Operated warehouse equipments, including pallet jacks, in a safe and effective manner.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Improved product availability by swiftly restocking shelves and displays as needed.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Met customer needs through polite, friendly and attentive service.
- Worked with other associates to support cashiers and management needs.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
Customer Service
Naaz Window Blinds
12.2021 - 09.2022
- Assisted in the installation of blinds for clients with ensuring their safety and comfort within their living space.
- Assisted in managing customer inquiries, feedback, and satisfaction surveys, contributing to ongoing improvements in product design and customer service.
- Performed customer service and door-to-door sales resulting in a 10% increase in clientele.
- Demonstrated empathy and patience when assisting visually impaired customers, understanding their unique challenges and providing support with a positive attitude.
- Provided high-level customer service, resolving issues promptly.
- Increased repeat business with exceptional customer service and friendly interactions.
- Worked with other installers to install products as assigned.
- Retained awareness of work environment critical to task at hand to produce error- and damage-free results.
- Maintained a clean and organized work environment during installations, ensuring minimal disruption to clients'' homes or businesses.
Education
Bachelor of Management -
Concordia University of Edmonton
Edmonton, AB04-2028
High School Diploma -
Mc Nally High School
Edmonton, AB06-2024
Skills
- Customer service and engagement
- Proficient customer service
- Problem-solving
- Computer skills
- Teamwork and collaboration
- Cash handling
- Inventory processes
- Cashier team support
- Reliable and responsible
- Time management
- Attention to detail
- Multitasking
- Excellent communication
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Arabic
Limited Working
Timeline
Stock Clerk/Customer Service
Costco Wholesale Corp
06.2024 - 08.2024
Customer Service
Naaz Window Blinds
12.2021 - 09.2022
Bachelor of Management -
Concordia University of Edmonton
High School Diploma -
Mc Nally High School
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