Osman Mahdi
Summary
Diligent Project Leader with 5+ years of experience delivering strategic initiatives across tech and media. Experienced in end-to-end integrations with global partners such as Amazon, Samsung, and Air Canada, ensuring technical excellence and stakeholder alignment . Skilled in Agile adoption , workflow optimization, and cross-functional collaboration to achieve high-impact results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Manager
Stingray
02.2022 - Current
- Led end-to-end delivery of SaaS-based music and VOD integrations for major partners including Amazon, Samsung, and Air Canada , overseeing projects spanning 12–18 months and impacting over 3M end-users globally.
- Developed and executed project roadmaps , monitored deliverables, and mitigated risks to ensure on-time, within-scope delivery across multiple client programs.
- Orchestrated cross-functional collaboration between Sales, Product, and Engineering teams, reducing integration turnaround time by 25%.
- Standardized documentation practices using Confluence , boosting team visibility and onboarding efficiency.
- Directed data migrations, API integrations, and system configurations , ensuring platform reliability and performance for enterprise deployments.
- Founded an internal AI task force to automate documentation and client follow-ups using custom GPT-based tools.
- Applied Scrum and Kanban frameworks to manage sprint cycles and enhance delivery consistency.
- Facilitated retrospectives and feedback workshops via Miro to identify improvement actions and optimize workflows.
Junior Project Manager
World Bank
06.2020 - 01.2022
- Contributed to the development of Djibouti's first Digital Code , aligning government objectives with national technology adoption goals. The code was officially approved in June 2025 , based on groundwork and research completed during my tenure.
- Collaborated with 6+ ministries and international partners (including the World Bank ) to define digital transformation priorities, conduct needs assessments, and structure implementation frameworks.
- Designed analytical dashboards and performance reports using Power BI, Excel, and PowerPoint , supporting transparency and decision-making for stakeholders at the World Bank and the Ministry of Digital Economy.
- Led usability testing and interface audits for four government applications — including COVID-Djib , a national health platform used by over 400,000 citizens & visitors for vaccination and testing appointments (similar to Quebec's ClicSanté).
- Improved user experience by prototyping and iterating in Figma , documenting findings in JIRA , and coordinating implementation with technical teams.
- Supported internal process documentation and agile planning sessions , gaining hands-on experience in project delivery, reporting, and UX-driven service design.
Business Process Analyst (Internship)
BIO 24
12.2019 - 05.2020
- Implemented a Laboratory Information Management System (SantyMed) with ERP functionalities, improving patient record accuracy and workflow efficiency.
- Deployed Trello to streamline coordination between reception and medical teams, cutting internal communication delays.
- Trained 10+ staff members on new digital tools and workflows, ensuring smooth adoption and consistent use across departments.
Education
BBA - Business Technology
Université Du Québec À Montréal (UQAM)
Montreal,QC04-2020
Minor - Digital Music
Université De Montreal
Montreal, QC07-2017
Preparatory Year - Business Administration
H.E.C Montréal
Montreal, QC04-2016
Skills
- Agile Project Management
- Continuous Integration and Deployment
- JIRA/Confluence
- Creative AI Solutions
- Process Optimization & Internal Documentation
- Software Deployment/Client Onboarding
- Risk Management & Stakeholder Engagement
- Stakeholder management
- Project planning and development
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Professional
Certification
- Certified Scrum Master, Scrum Alliance, 01/2024 | Link available
- Project Management Professional (PMP) – In Progress
- UX Design, Google, 03/2023 | Link available
- Foundations in Project Management, Google, 04/2023 | Link available
Web
www.linkedin.com/in/osman-mahdi
Hobbies
- Sci-fi Books & Films
- Football H
- Musical Composition (trumpet, piano)
- Hiking/Cycling
References
References available upon request.
Timeline
Project Manager
Stingray
02.2022 - Current
Junior Project Manager
World Bank
06.2020 - 01.2022
Business Process Analyst (Internship)
BIO 24
12.2019 - 05.2020
BBA - Business Technology
Université Du Québec À Montréal (UQAM)
Minor - Digital Music
Université De Montreal
Preparatory Year - Business Administration
H.E.C Montréal