Osiris Ceballos
Spring Valley
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Mucha experiencia en Housekeeping, muchas ganas de siempre seguir aprendiendo, me gusta ayudar a mis compañeros, me gusta mi trabajo y lo disfruto todos los días
Overview
7
7
years of professional experience
4035
4035
years of post-secondary education
Work History
Housekeeping Supervisor
La Jolla Beach & Tennis Club Tennis Shop
La Jolla
11.2024 - 02.2025
- Supervised daily cleaning operations for guest accommodations and common areas.
- Trained and guided housekeeping staff on cleaning protocols and safety procedures.
- Inspected rooms for cleanliness and maintenance issues before guest check-in.
- Collaborated with front desk to address guest requests and special needs promptly.
- Coordinated with maintenance team to resolve facility issues affecting housekeeping tasks.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
Housekeeping Supervisor
Paradise Pointe RV Resort
San Diego
03.2021 - 10.2023
- Supervised daily cleaning operations for guest accommodations and common areas.
- Trained and guided housekeeping staff on cleaning protocols and safety procedures.
- Inspected rooms for cleanliness and maintenance issues before guest check-in.
Housekeeper
Marriott
Indianapolis
02.2018 - 12.2020
- Cleaned and sanitized guest rooms following Marriott's established standards.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Education
Técnico Profesional En Informática
La Ceiba, HNInstituto Zoila De Santos Pineda
La Ceiba, HNSkills
- Cleaning protocols
- Team supervision
- Staff training
- Quality inspection
- Staff motivation
- Cleaning and sanitation
- Maintenance coordination
- Housekeeping
- Guest relations
speak English
Languages
English
Limited
Spanish
Full Professional
Affiliations
- Jugar futbol soccer
- Hacer ejercicio
- Cocinar
- Escuchar música
References
References available upon request.
Timeline
Housekeeping Supervisor
La Jolla Beach & Tennis Club Tennis Shop
11.2024 - 02.2025
Housekeeping Supervisor
Paradise Pointe RV Resort
03.2021 - 10.2023
Housekeeper
Marriott
02.2018 - 12.2020
Técnico Profesional En Informática
Instituto Zoila De Santos Pineda