I am a goal-oriented and innovative individual with an expertise in problem-solving and strategic planning. I am methodical, well organized, and customer-oriented, leading to a career optimizing operational demands. I work well both alone and as part of a team. I excel at creating a positive moral, and a satisfied clientele while building profits and business growth.
- Maintain operating budgets and create actions plans to achieve key performance metrics
- Analyzed sales data to identify trends and make informed decisions for improving overall store performance.
- Assist in delivering consistent, in the moment feedback and coaching
- Assist the store manager in providing a strong leadership presence within the store, while ensuring that store standards not only meet but exceed company standards
- Perform excellent problem-solving and communication skills
- Managed day-to-day operational procedures
- Assisted in defining and surpassing company sales goals
- Increased efficiency of day-to-day operations
- Assisted in recruiting, hiring, and onboarding new team members
- Performed effectively in a self-directed work environment, managing day-to-day operations
- Provided excellent customer service while using suggestive selling techniques to drive sales
- Collaborated with managers to provide customer feedback, resulting in operational changes to better meet emerging trends
- Merchandise sales floor; ensuring all pricing, tagging and stock was properly displayed for the best customer experience
P & L management
Customer Service and Satisfaction
Time Management
Business Administration
Microsoft Office
Training and development
In 2022, I assisted the Moreno Valley store in exceeding that years’ budget of $3,711,000, earning $4,110,214.59.