Oshadi Kirialla
Merchandiser
Calgary
Summary
Dynamic professional with a proven track record at HAYLEYS, enhancing store visual appeal and optimizing layouts to boost sales. Excelled in visual merchandising and styling techniques while demonstrating exceptional communication skills. Achieved efficient inventory management and customer satisfaction through strategic planning and teamwork. Skilled in marketing and promotional support, committed to fostering positive customer experiences.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Merchandise Associate
HAYLEYS
02.2020 - 01.2025
- Enhanced visual appeal of the store by constructing creative displays that showcased featured products effectively.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
Administrative Assistant
Snow Air
02.2017 - 11.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High School Diploma -
General Certificate of Education
SrI Lanka 05.2001 -
Skills
Styling techniques
Color coordination
Visual merchandising
Store layout
Retail experience
Marketing
Promotional support
Returns handling
Merchandise movements
Hospitality and accommodation
In-store support
Timeline
Merchandise Associate
HAYLEYS
02.2020 - 01.2025
Administrative Assistant
Snow Air
02.2017 - 11.2019
High School Diploma -
General Certificate of Education
05.2001 -
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