Oscar Torres
Duarte
Summary
Custody professional with focus on maintaining safety and security in detention settings. Extensive experience in conflict resolution and ensuring compliance with regulations. Highly reliable team player known for adaptability and effective communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Custody Officer
Universal Protective Services
05.2023 - Current
- Supervised visitation activities between inmates and their visitors while maintaining security and order throughout interactions.
- Safeguarded the well-being of officers and inmates alike through rigorous emergency preparedness drills and protocols.
- Maintained accurate records of inmate behavior, documenting incidents as needed for further action or review.
- Provided timely medical attention for inmates by coordinating closely with healthcare professionals onsite.
- Monitored meal distribution and ensured dietary restrictions were adhered to while promoting an atmosphere of respect during mealtimes.
- Issued proper clothing, toiletries, and bedding materials upon intake, promoting a sense of dignity among incoming detainees.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Oversaw inmate transport to court hearings, maintaining strict security protocols to prevent escape attempts.
Delivery Driver
Dairy Depot
01.2022 - 10.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
Pack Track
07.2020 - 12.2021
- Delivered packages to customer doorsteps and business offices.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
Mover
Corovan
02.2019 - 03.2020
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 90 lbs.
- Inspected items for damage and reported issues to supervisor for resolution.
- Followed safety protocols to prevent accidents and injuries.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
Sales Associate
The Home Depot Inc
08.2016 - 12.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Duarte High School
Duarte, CA06-2017
Skills
- Inmate supervision
- Emergency preparedness
- Incident documentation
- Medical response
- Security protocols
- Record keeping
- Restraint techniques
- Effective communication
- Body and cell searches
- Behavioral observation
- Emergency response
- Report preparation
Certification
- Prison Rape Elimination Act (PREA) Standards Training Certificate - National PREA Resource Center.
- Adult Correctional Officer Core Course
- Basic Life Support Certification (BLS)
- First Aid Certification
- The Chief of Police Commendation letter
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Custody Officer
Universal Protective Services
05.2023 - Current
Delivery Driver
Dairy Depot
01.2022 - 10.2022
Delivery Driver
Pack Track
07.2020 - 12.2021
Mover
Corovan
02.2019 - 03.2020
Sales Associate
The Home Depot Inc
08.2016 - 12.2017
High School Diploma -
Duarte High School
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