Oscar Tam
Toronto,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated to customer satisfaction, cleanliness and supply management.
Highly productive and diligent with excellent conflict management and problem-solving abilities.
ServSafe certified.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Busser / Barback
AMPM
Toronto, Ontario
11.2020 - Current
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Resolved guest complaints to maintain complete customer satisfaction.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
Busser
Daisy
04.2020 - 09.2021
Education
Bachelor of Arts - Photography
OCAD University
Toronto, ON06-2023
Skills
- Superb attention to detail
- Proactive approach to problem solving
- Excellent team player
- Inventory Management
- Customer service excellence
- Interpersonal Relations
- Safety awareness
- Team Collaboration
- Strong client relations
- Quality Control
Certification
- Newly updated Smart Serve
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Native/ Bilingual
References
References available upon request.
Timeline
Busser / Barback
AMPM
11.2020 - Current
Busser
Daisy
04.2020 - 09.2021
Bachelor of Arts - Photography
OCAD University
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