OSCAR SERRANO
Absolute Energy
Madera
11
years of professional experience
Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Work History
Sales Agent
1 Year 9 Months- Qualified customer needs and matched suitable energy service options.
- Resolved objections using policy knowledge and customer-focused communication.
- Developed strong relationships with clients through excellent customer service and regular follow-upss.
- Generated advertising brochure for vendor use.
- Focused on Customer service and 5-star reviews
- Coordinated site evaluations with engineering and installation teams to verify project feasibility.
SALESPERSON
1 Year 2 Months- Created engaging customer buying experience by leveraging outgoing and approachable personality.
- Resolved customer complaints and questions, enhancing overall satisfaction.
- Developed strong customer relationships with new and existing clients through dedicated support.
ROOF LEAD SOLAR INSTALLER
1 Year 9 Months- Assembled and installed solar modules, panels and support structures.
- Assembled and installed solar modules, panels, and support structures to ensure effective energy production.
- Inspected completed PV system installations, identifying and resolving deficiencies to enhance system reliability.
- Trained new team members in proper installations, inspections, and repairs, fostering a skilled and knowledgeable workforce.
SOLAR PANEL INSTALLER
7 Months- Installed photovoltaic systems, ensuring optimal electrical configuration and reliable system maintenance.
- Assembled solar modules and panels, applying weatherproofing materials to enhance durability of arrays.
- Refilled supplies at work stations to ensure team members had necessary materials. at work stations to help team members meet demands.
SOLAR PANEL INSTALLER
2 Years 9 Months- Minimized safety risks through proper and consistent use of required PPE.
- Completed assigned tasks by following established procedures. and job duties, adhering to deadlines to avoid delays.
- Fostered collaborative relationships with co-workers and management.
MIG WELDER
3 Years 1 Month- Interpreted instructions, measured accurately, and planned welding tasks to ensure precision and prevent errors
- Inspected welds for quality and compliance with specifications, correcting deficiencies to meet project standards.
- Welded MIG joints on truck body components, maintaining fit, strength, and assembly consistency.
- Read blueprints and work orders to verify weld locations, materials, and fabrication requirements.
- Set up welding equipment, selecting proper wire, voltage, and shielding gas for each task.
FARMERS HELPER
5 Months- Assisted installers and repair technicians with provisioning and troubleshooting to ensure effective service delivery.
- Provided translation services onsite to facilitate communication for phone and messaging inquiries.
Education
HIGH SCHOOL DIPLOMA
Skills
Worksite safety
Teamwork
Creative thinking
Multitasking
Great Customer relations
Complaint Handling
Relationship Building
Resilience under pressure
Networking
Objection handling
Program promotion
Customer Service
Timeline
Sales Agent
Absolute Energy
01.2025 - CurrentRead More
SALESPERSON
Vivint Home Security And Automation
11.2023 - 01.2025Read More
ROOF LEAD SOLAR INSTALLER
Green Day Power
02.2022 - 11.2023Read More
SOLAR PANEL INSTALLER
Sun Run
06.2021 - 01.2022Read More
SOLAR PANEL INSTALLER
Solar Maintenance Pros
09.2018 - 06.2021Read More
MIG WELDER
Scelzi Premium Truck Bodies
07.2015 - 08.2018Read More
FARMERS HELPER
Singh organic farms
07.2015 - 12.2015Read More
Madera High School
HIGH SCHOOL DIPLOMA
Read More