Oscar Sandoval
Los Angeles
Summary
Dynamic frontline team leader with expertise in training and mentoring staff to achieve peak performance. Recognized for enhancing customer satisfaction and streamlining operations through effective sales techniques and process improvements. Seeking to leverage skills to support organizational growth.
Compassionate caregiver with experience in personal care and client relationship management. Known for strong problem-solving skills and commitment to client well-being, ensuring a positive caregiving atmosphere.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales, Driver
South Bay Junk King
Torrance, CA
04.2023 - Current
- Resolved customer inquiries and issues promptly to ensure a positive service experience and enhance loyalty.
- Enhanced operational efficiency in junk removal by meticulously planning routes and managing schedules.
- Developed and delivered training materials focused on safety protocols and operational procedures for new team members.
- Streamlined inventory processes to maintain consistent availability of critical equipment and supplies.
Caregiver
Private Client
Los Angeles, CA
10.2019 - Current
- Provided compassionate personal care, ensuring comfort and dignity for clients.
- Assisted with daily living activities, including meal preparation and medication management.
- Monitored client health and reported changes to family members and healthcare professionals.
- Developed personalized care plans in collaboration with clients and families to enhance quality of life.
- Resolved conflicts and addressed concerns promptly, maintaining a positive caregiving environment.
- Coordinated transportation for medical appointments and social activities, promoting client engagement.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Built strong relationships with clients to deliver emotional support and companionship.
Frontline Team Leader
Iconix Fitness
Inglewood, CA
06.2024 - 11.2025
- Supervised daily operations, ensuring adherence to company standards and policies.
- Trained and mentored team members on effective customer service techniques.
- Resolved member inquiries and complaints promptly, enhancing overall member satisfaction.
- Implemented process improvements that streamlined workflow efficiency within the team.
Retail Sales Lead
Kings Hawaiian Bakery
Torrance, CA
06.2019 - 01.2021
- Led sales team to achieve targets through effective training and mentorship.
- Optimized inventory management processes to reduce waste and improve product availability.
- Implemented customer service strategies that enhanced satisfaction and loyalty.
- Analyzed sales data to identify trends, informing product placement and promotional strategies.
- Trained new employees on best practices in customer engagement and operational procedures.
- Developed merchandising displays that increased product visibility and drove impulse purchases.
Replenisher, Sandwich Station
Lemonade Restaurant Group
Manhattan Beach, CA
09.2014 - 06.2019
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Coordinated timely deliveries to maintain seamless restaurant operations and enhance service quality.
- Developed and implemented efficient replenishment processes, reducing waste and improving turnover rates.
- Trained new staff on inventory management systems and best practices for replenishment activities.
Education
High School Diploma -
Huntington Park Senior High
Huntington Park, CAAssociate of Arts -
El Camino College
Torrance, CABachelor of Arts -
Cal State Dominguez Hills
Carson, CASkills
- Strong Communication Skills
- Team Communication
- Team Transportation
- Heavy lifting/ operations
- Medical terminology
- Safe patient handling
- Effective sales techniques
- Competitive pricing evaluation
- Enhancing sales team performance
- Negotiation skills
- Sales team development
- Sales quote generation
Certification
BLS Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Frontline Team Leader
Iconix Fitness
06.2024 - 11.2025
Sales, Driver
South Bay Junk King
04.2023 - Current
Caregiver
Private Client
10.2019 - Current
Retail Sales Lead
Kings Hawaiian Bakery
06.2019 - 01.2021
Replenisher, Sandwich Station
Lemonade Restaurant Group
09.2014 - 06.2019
High School Diploma -
Huntington Park Senior High
Associate of Arts -
El Camino College
Bachelor of Arts -
Cal State Dominguez Hills