OSCAR MUOMAH
Toronto,ON
Summary
Innovative, strategic, customer centric professional with 8+ years of experience in product innovation and management of digital products, payment channels and payment service solution providers. Results-oriented, attentive and decisive leader.
Overview
12
12
years of professional experience
Work History
Head, Products & Partnerships
Globus Bank Ltd.
10.2021 - Current
- Created products roadmap, lifecycle, budget, and go-to-market strategies
- Conducted research and analysis to make decisions on digital products and APIs required by third party partners
- Lead product development and management in collaboration with internal & external stakeholders to improve security, processes, customer experience, risk mitigation, and AML/CFT
- Identified product gaps, developed product propositions and pricing using data and analytics for digital products such as Cards, Mobile App, Online Banking, ATMs, POS terminals, Contactless & QR pay
- Enforced use of required processes and tools for partnership management.
- Facilitated strategy development and planned with cross-functional teams.
- Engaged, integrated and partnered with Fintechs, Super-Agents, Microfinance Banks, Payment Service Banks, Payment Solution Services Providers, and Public organizations who wish to leverage the Bank’s APIs to provide financial services to customers
- Joined business development meetings and supported market outreach plans to improve business development.
- Led a team of 5 in branding, launching, and marketing digital products
- Drove efficiency improvement through continued process refinement, competitive analysis of current market trends and product performance.
Product Manager - Private, Retail & MSME Banking
Globus Bank Ltd.
08.2019 - 09.2021
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap for Private, Retail and MSME customers
- Utilized data and analytics in developing strategies, sales, and marketing plans for various units
- Monitored industry trends and consumer preferences to create suitable propositions and pricing
- Collaborated with the technology team to programme, code and develop desired product features on time and within budget
- Ensured product information dissemination for maximum product awareness and understanding
- Engaged in joint marketing calls to present products and propositions to external customers
Product Manager - Retail & MSME Banking
Keystone Bank Ltd.
11.2014 - 08.2019
- Innovated, developed, and managed products for Individuals and Businesses
- Conducted research, competitive and trend analysis of products in the industry
- Data sourcing and analysis of key opportunities for the organization
- Monitored, Tracked, and reported daily, weekly, and monthly products performance
- Monitored and resolved internal and external customer enquiries in line with agreed SOPs & SLAs
- Presented retail products to organizations as well as train staff nationwide on products
- Adhered to regulatory and compliance polices and guidelines.
General Manager
Key Bureau De Change Ltd.
12.2013 - 10.2014
- Conducted daily market research and analysis of Foreign Exchange rates to determine selling price
- Supervised the sale of foreign currencies to Individuals & Businesses
- Ensured weekly regulatory reports were submitted to the Central Bank of Nigeria
- Ensured adherence to AML/CFT policies and guidelines
- Managed human, material and financial resources to generate revenue and profitability.
Credit Management Specialist
E.ON Energy UK Plc.
11.2012 - 11.2013
- Managed individual and Business energy accounts to maximise collections and minimise debts
- Developed and implemented processes as a member of the Process Improvement Committee
- Analysed customer’s credit, income pattern and made decisions on appropriate payment plans
- Followed data protection regulations and operated within a clearly defined process and procedure
- Mentored new employees until they had skills needed to be able to manage customers transactions.
Internal Auditor
Nottingham Credit Union Limited
10.2011 - 11.2012
- Conducted checks on accounts, loans, and transactions
- Checked and recommended changes to policies and processes
- Supervised activities in the banking hall to ensured transactions are transparent and accurate.
Education
MSc Economics and Finance -
Nottingham Business School, Nottingham Trent University
United Kingdom10.2011
BSc Economics -
University of Abuja
Nigeria11.2008
Skills
- Fluent in English
- Flexible and Adaptable
- Teamwork and Collaboration
- Remote Office Availability
- Organization and Time Management
- Self-Directed
- Decision-Making
- Verbal Communication
Websites
Certifications
Tab & Icons Consulting, Advanced Ms Excel for Data Analytics, 03/2019
The Fouth.P Company, Strategic Marketing For Digital Transformation, 09/2018
Indian Institute of Hardware Technology, Project Management Professional, 11/2017
Languages
English
Native or Bilingual
French
Limited Working
Hobbies and Interests
- Chess
- Football
- Travel
Timeline
Head, Products & Partnerships
Globus Bank Ltd.
10.2021 - Current
Product Manager - Private, Retail & MSME Banking
Globus Bank Ltd.
08.2019 - 09.2021
Product Manager - Retail & MSME Banking
Keystone Bank Ltd.
11.2014 - 08.2019
General Manager
Key Bureau De Change Ltd.
12.2013 - 10.2014
Credit Management Specialist
E.ON Energy UK Plc.
11.2012 - 11.2013
Internal Auditor
Nottingham Credit Union Limited
10.2011 - 11.2012
MSc Economics and Finance -
Nottingham Business School, Nottingham Trent University
BSc Economics -
University of Abuja
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