Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oscar Mendoza

Escondido

Summary

Inventory Manager with a proven track record at Norm Reeves Toyota San Diego, excelling in vendor relationship management and critical thinking. Enhanced vehicle sales potential through strategic reconditioning plans and effective inventory audits, driving increased customer satisfaction and loyalty. Committed to optimizing operations while fostering a collaborative team environment.

Overview

16
16
years of professional experience

Work History

Inventory Manager

Norm Reeves Toyota San Diego
06.2018 - Current
  • Conducted thorough vehicle inspections, ensuring quality and compliance with safety standards before listing for sale.
  • Developed comprehensive reconditioning plans to improve vehicle appearance and value, increasing sales potential.
  • Collaborated with sales team members, providing them with accurate information on available inventory to facilitate successful client interactions.
  • Managed online listings for increased visibility and lead generation, driving higher traffic to dealership website.
  • Coordinated regularly scheduled inventory audits, ensuring accurate records and proper documentation of all vehicle transactions.
  • Established strong relationships with vendors, securing favorable terms and conditions for used car purchases.
  • Managed new and used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.

Delivery Driver

Wickline Bedding
07.2017 - 06.2018
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Salesman

Norm Reeves Toyota San Diego
07.2011 - 06.2017
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Promoted and up-sold products and services to meet needs of customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Negotiated prices, terms of sales and service agreements.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Sales Department Manager

TJ Maxx
02.2009 - 07.2011
  • Implemented data-driven decision-making, utilizing analytics tools to identify areas of opportunity for growth.
  • Strengthened customer loyalty with personalized service, resulting in increased repeat business and referrals.
  • Collaborated with other department managers to align objectives and ensure seamless interdepartmental communication efforts.
  • Delivered exceptional customer service experiences, addressing concerns promptly and building lasting relationships with clients.
  • Mentored junior staff members, fostering a collaborative work environment that encouraged professional development.
  • Optimized inventory management systems, ensuring adequate product availability while minimizing excess stock levels.

Education

Escondido High School
Escondido, CA
06-2008

Skills

  • Critical thinking
  • Paperwork reviewing
  • Decision-making
  • Initiative and Self-motivation
  • Inventory audits
  • Vendor relationship management
  • Licensed California VIN Verifier

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Inventory Manager

Norm Reeves Toyota San Diego
06.2018 - Current

Delivery Driver

Wickline Bedding
07.2017 - 06.2018

Salesman

Norm Reeves Toyota San Diego
07.2011 - 06.2017

Sales Department Manager

TJ Maxx
02.2009 - 07.2011

Escondido High School

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Oscar Mendoza