Oscar Magdaleno
Napa,CA
Summary
Hardworking and enthusiastic food and beverage manager trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Food & Beverage Manager
Stanly Ranch, An Auberge Collection
2022.04 - 2024.02
- Promoted positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Carefully interviewed, selected, trained, and supervised staff.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Reference: Carlos Torrescano | Director of Food & Beverage (707) 721-2512
Assistant Food & Beverage Manager
Solage, An Auberge Collection
2020.06 - 2022.04
- Ensure excellent service by leading servers, support staff and supporting back of house team
- Cooperate and communicate clearly with all serving and kitchen staff
- Cultivate warm relationships with regular customers
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Implemented training programs for staff members, improving service quality and teamwork.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for growth within the company.
General Manager
Chipotle
2017.02 - 2020.06
- Schedule varied based on business levels - 50 hours per week
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
- Maximized efficiency by coaching and mentoring team members on management principles, industry practices, company procedures and tools
- Emphasized safe working conditions and practices
- Tracked team progress, frequently checking in with struggling team members and identifying root causes of problems
- Supervisor that may be contacted as reference:
- Johnathan Mclaughlin (415) 317-3645
- Developed and implemented strategies to increase sales and profitability
Training Coordinator
Chipotle
2017.01 - 2019.03
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Produced training manuals, presentations and resources for enhanced learning.
- Worked with central management to identify, plan, align, and address training needs.
- Compiled training handbook and related course materials.
- Developed and executed strategies to improve training program performance.
- Provided coaching and mentoring to employees.
Apprentice
Chipotle
2017.11 - 2018.03
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Prioritized and accomplished multiple tasks within established timeframes.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Kitchen Manager - Service Manager
Chipotle
2015.04 - 2017.02
- Trained and validated all front of house team members (Cashier, Tortilla, Salsa & Take-Out Specialist). Ran day to day operations, cash handling, focused on customer satisfaction and hospitality.
Crew Member
Chipotle
2014.08 - 2015.04
- Focused on serving safe and delicious food all while providing excellent guest experience
Education
Emergency Medical Technician Certificate -
Napa Valley College
Napa, CA12.2019
First Responder Certificate -
Napa Valley College
Napa, CA06.2019
High School Diploma -
Napa High School
Napa, CA06.2014
Skills
- Team Building
- Training and mentoring
- Conflict resolution
- Computer skills
- Strategic planning
- Policies and procedures
- Operational Efficiency
- Guest Relations
- Tracking Metrics
- Restaurant Openings
- Operational Efficiency
- Guest Relations
- Tracking Metrics
Languages
Spanish
Native or Bilingual
Timeline
Food & Beverage Manager
Stanly Ranch, An Auberge Collection
2022.04 - 2024.02
Assistant Food & Beverage Manager
Solage, An Auberge Collection
2020.06 - 2022.04
Apprentice
Chipotle
2017.11 - 2018.03
General Manager
Chipotle
2017.02 - 2020.06
Training Coordinator
Chipotle
2017.01 - 2019.03
Kitchen Manager - Service Manager
Chipotle
2015.04 - 2017.02
Crew Member
Chipotle
2014.08 - 2015.04
Emergency Medical Technician Certificate -
Napa Valley College
First Responder Certificate -
Napa Valley College
High School Diploma -
Napa High School
Similar Profiles
Oscar MagdalenoOscar Magdaleno
Food & Beverage Manager at Stanly Ranch, An Auberge CollectionFood & Beverage Manager at Stanly Ranch, An Auberge Collection
Jillian PerryJillian Perry
Animal Care Specialist at Blue Sky Ranch/Auberge Resorts CollectionAnimal Care Specialist at Blue Sky Ranch/Auberge Resorts Collection
Jose ChavezJose Chavez
Finance Manager at Auberge Resorts CollectionFinance Manager at Auberge Resorts Collection