Oscar Magdaleno
Napa,CA
Summary
Hardworking and enthusiastic food and beverage manager trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Food & Beverage Manager
Stanly Ranch, An Auberge Collection
04.2022 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Carefully interviewed, selected, trained, and supervised staff.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Reference: Carlos Torrescano | Director of Food & Beverage (707) 721-2512
Server
Solage, An Auberge Collection
06.2020 - 04.2022
- Schedule varies based on business levels - 40 hours per week
- Ensure flawless service by leading server assistants and food runners on shift
- Cooperate and communicate clearly with all serving and kitchen staff
- Cultivate warm relationships with regular customers
- Buss and reset tables to keep dining room and work areas clean
- Reference: Sean Murphy | Director of Food & Beverage (818) 288-5511
General Manager
Chipotle
02.2017 - 06.2020
- Schedule varied based on business levels - 50 hours per week
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
- Maximized efficiency by coaching and mentoring team members on management principles, industry practices, company procedures and tools
- Emphasized safe working conditions and practices
- Tracked team progress, frequently checking in with struggling team members and identifying root causes of problems
- Supervisor that may be contacted as reference:
- Johnathan Mclaughlin (415) 317-3645
- Developed and implemented strategies to increase sales and profitability
Training Coordinator
Chipotle
01.2017 - 03.2019
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Produced training manuals, presentations and resources for enhanced learning.
- Worked with central management to identify, plan, align, and address training needs.
- Compiled training handbook and related course materials.
- Developed and executed strategies to improve training program performance.
- Provided coaching and mentoring to employees.
Apprentice
Chipotle
11.2017 - 03.2018
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Prioritized and accomplished multiple tasks within established timeframes.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Kitchen Manager - Service Manager
Chipotle
04.2015 - 02.2017
- Trained and validated all front of house team members (Cashier, Tortilla, Salsa & Take-Out Specialist). Ran day to day operations, cash handling, focused on customer satisfaction and hospitality.
Crew Member
Chipotle
08.2014 - 04.2015
- Focused on serving safe and delicious food all while providing excellent guest experience
Education
High School Diploma -
Napa High School
Napa, CA06.2014
First Responder Certificate -
Napa Valley College
Napa, CA06.2019
Emergency Medical Technician Certificate -
Napa Valley College
12.2019
Skills
- Team Building
- Training and mentoring
- Conflict resolution
- Computer skills
- Strategic planning
- Policies and procedures
Timeline
Food & Beverage Manager
Stanly Ranch, An Auberge Collection
04.2022 - Current
Server
Solage, An Auberge Collection
06.2020 - 04.2022
Apprentice
Chipotle
11.2017 - 03.2018
General Manager
Chipotle
02.2017 - 06.2020
Training Coordinator
Chipotle
01.2017 - 03.2019
Kitchen Manager - Service Manager
Chipotle
04.2015 - 02.2017
Crew Member
Chipotle
08.2014 - 04.2015
High School Diploma -
Napa High School
First Responder Certificate -
Napa Valley College
Emergency Medical Technician Certificate -
Napa Valley College
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