Oscar Lujano
Bridgeport
Summary
Observant correctional officer with over 5.6 years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods. Highly skilled Correctional Deputy with comprehensive knowledge in criminal justice and law enforcement. Demonstrated ability to manage stressful situations, negotiate conflicts and maintain order within correctional facility environment. Strong interpersonal skills with a focus on fostering positive relationships and rehabilitation. Notable impact made through implementation of improved security protocols and inmate management procedures for increased safety. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Correctional Deputy
Mono County Sheriffs Department
Bridgeport
12.2020 - Current
- Managed jail operations while effectively handling emergency 911 responses.
- Oversaw jail responsibilities and provided timely responses to 911 emergencies.
- Executed jail duties and responded to emergency 911 calls efficiently.
- Intervened in physical altercations between inmates to maintain order and prevent injury.
- Completed paperwork related to incidents such as discipline reports or incident reports.
- Developed positive relationships with inmates through respectful communication aimed at resolving conflicts without resorting to excessive force.
- Confirmed identity of visitors through cross-referencing against database records prior to granting access into the facility.
- Searched incoming mail for contraband items before delivering it to prisoners.
- Transported inmates to medical appointments, court appearances, or other locations outside the facility.
- Filled out daily logbook entries noting any irregularities observed while on duty.
- Enforced institutional rules and regulations by issuing verbal warnings and disciplinary actions when warranted.
- Interviewed witnesses in investigations related to criminal activity within the correctional facility.
- Conducted searches of inmates, cells, living quarters, and other areas as necessary for contraband or other prohibited items.
- Maintained logs of all activities occurring throughout the shift including inmate movement and visitors entering the facility.
- Conducted headcounts to ensure that all inmates were accounted for.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Created reports documenting daily operations, including incident logs and follow up investigations.
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
- Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
- Coordinated activities between multiple agencies during emergency situations.
- Dispatched medical crews to accident scenes according to severity of injuries reported by witnesses or victims.
- Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Dispatched police officers and emergency personnel to calls for service.
Tow Truck Driver
Lee Vining Towing
Lee Vining
01.2020 - 12.2020
- Communicated effectively with customers to assess their needs and provide appropriate solutions.
- Provided courteous customer service at all times by being friendly, helpful, and professional.
- Inspected tow trucks before and after use for mechanical issues or damage.
- Updated job knowledge by participating in educational opportunities.
- Assisted with the loading and unloading of vehicles onto tow truck.
- Assisted customers in understanding how tow trucks work and what services are available.
- Responded promptly to emergency calls from dispatch personnel or customers in need of help.
- Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
- Checked chains, cables, straps, and winches for proper operation and safety purposes.
- Followed company policies and procedures related to health and safety guidelines.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Worked closely with other drivers, mechanics, tow operators during shifts.
- Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
- Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
- Maintained safe driving habits to protect property and general public on roadways.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Cashier
Mono Market Inc
Lee Vining
07.2005 - 01.2020
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Verified customer age requirement for alcohol or tobacco purchases.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Volunteer Firefighter
Lee Vining Volunteer Fire Department
Lee Vining
03.2012 - 05.2018
- Assisted in cleaning up hazardous materials following an incident scene.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Provided educational presentations regarding fire prevention techniques to local schools and businesses.
- Transported injured persons safely from accident sites to hospitals for treatment.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Responded promptly to medical emergencies such as heart attacks or stroke victims.
- Provided support services during natural disasters such as floods or hurricanes.
- Prepared detailed reports concerning all activities at emergency scenes.
- Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Coordinated with other first responders during multi-agency responses.
- Held nozzles and directed streams of fog, chemicals or water to combat fires.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
- Controlled and extinguished fires using manual and power equipment.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Collaborated with other medical professionals to ensure quality of care for all patients.
- Participated in continuing education courses to maintain certification requirements.
- Reported any suspicious activity witnessed while on duty immediately upon return from call.
- Documented patient assessment findings in accordance with established protocols.
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Monitored patient status during transport ensuring safety at all times.
- Utilized proper body mechanics when lifting and moving equipment or assisting patients.
- Assessed the scene of an accident or incident before providing medical assistance.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Calmed patients by carefully explaining each step and remaining composed.
- Performed CPR and used defibrillator on cardiac patients.
- Bandaged wounds and determined necessity for stitches or sutures.
- Suctioned airways to clear obstructions and help patients breathe.
- Assessed scene upon arrival for possible hazards or dangerous situations.
Education
High School Diploma -
Lee Vining High School
Lee Vining, CA06-2008
Skills
- Crisis management
- Conflict resolution
- Incident reporting
- Emergency response
- Inmate transportation
- Regulatory compliance
- Data entry
- Interpersonal communication
- Log maintenance
- Behavioral observation
- Verbal communication
- Restraint techniques
- De-escalation techniques
- Defensive tactics
- Inmate supervision
- Self-defense techniques
- Observation
- Inmate classification
- First aid and CPR certified
Languages
Spanish
Native/ Bilingual
Certification
- CPR/First Aid/AED Instructor
- Laws and Arrest
- Firearms
Timeline
Correctional Deputy
Mono County Sheriffs Department
12.2020 - Current
Tow Truck Driver
Lee Vining Towing
01.2020 - 12.2020
Volunteer Firefighter
Lee Vining Volunteer Fire Department
03.2012 - 05.2018
Cashier
Mono Market Inc
07.2005 - 01.2020
High School Diploma -
Lee Vining High School