Oscar Garcia
Los Angeles,CA
Summary
Dynamic and goal-driven professional with extensive experience at TCL Chinese Theaters, excelling in customer service and cash handling. Proven ability to enhance patron satisfaction through effective communication and teamwork. Recognized for maintaining cleanliness and organization, while efficiently managing inventory and operations to create a welcoming environment. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Experienced with customer service, supporting smooth floor operations, and maintaining cleanliness. Utilizes strong communication skills to assist and engage with customers. Knowledge of adapting to changing demands and team collaboration.
Overview
5
5
years of professional experience
Work History
Floor Staff Member
TCL Chinese Theaters
02.2024 - Current
- Assisted patrons with ticket purchases and inquiries, enhancing customer satisfaction.
- Maintained cleanliness and organization of theater areas, ensuring a welcoming environment.
- Collaborated with team members to manage concessions, optimizing service efficiency.
- Operated and maintained theater equipment, ensuring accurate functioning during screenings.55
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Handled cash transactions efficiently while adhering to company policies for secure financial management.
- Increased efficiency in floor operations by organizing and stocking merchandise, reducing clutter and ensuring optimal product placement.
Cashier
Guadalupana Mini Market
05.2021 - 02.2024
- Processed customer transactions efficiently and accurately at point-of-sale.
- Maintained organized cash register, ensuring easy access to supplies and change.
- Assisted customers with inquiries, providing exceptional service and support.
- Handled inventory management, restocking shelves to ensure product availability.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Construction Management
California State University, Northridge
Northridge, CA01-2029
Skills
- Cleanliness and hygiene
- Workplace safety
- Cash handling expertise
- Patience and empathy
- Customer service
- Store maintenance
- Shipment receiving
- Organization
- Team cooperation
- Ability to lift 40 pounds
- Flexible hours
- Goal driven
- Creative thinking
- Retail merchandising
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- DIY and Home Improvement
- Auto Repair/Restoration
- Running
- sewing
- Road Trips
- Fashion
Timeline
Floor Staff Member
TCL Chinese Theaters
02.2024 - Current
Cashier
Guadalupana Mini Market
05.2021 - 02.2024
Bachelor of Science - Construction Management
California State University, Northridge