Oscar Garcia
Los Angeles
Summary
Dynamic Customer Service Representative with a proven track record at Dunn Edwards Paints, excelling in upselling techniques and product knowledge. Adept at supporting sales growth through exceptional customer service and identifying opportunities that drive revenue. Committed to maintaining high standards and enhancing customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
7-eleven Convenience Store
Los Angeles
12.2023 - 04.2025
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Greeted customers and provided friendly customer service.
- Processed customer payments quickly and returned exact change and receipts.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Customer Service Representative
Dunn Edwards Paints
Los Angeles
12.2021 - 12.2023
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Supported sales team members to drive growth and development.
- Identified opportunities for upselling additional products or services based on customer needs.
Security Officer
ISL Private Security
Pasadena
06.2016 - 11.2021
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained high levels of alertness throughout shifts.
- Monitored surveillance cameras and responded to suspicious activity.
Education
High School Diploma -
LaCoe/Educational Programs
Los Angeles06-2010
Skills
- Customer service
- Sales support
- Upselling techniques
- Product knowledge
Certification
- Food Handlers Certificate
- Forklift Certificate
References
References available upon request.
Timeline
Customer Service Cashier
7-eleven Convenience Store
12.2023 - 04.2025
Customer Service Representative
Dunn Edwards Paints
12.2021 - 12.2023
Security Officer
ISL Private Security
06.2016 - 11.2021
High School Diploma -
LaCoe/Educational Programs