Oscar Cortez
North Hollywood
Summary
Dynamic and dedicated professional with a strong background in customer service, proven ability to deliver exceptional service while efficiently managing cash handling and maintaining cleanliness. Recognized for reliability and a strong work ethic, consistently fostering a welcoming atmosphere for patrons.
Overview
6
6
years of professional experience
Work History
Cashier
Americas Bin Recycling
03.2024 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
Barista
Porto's Bakery
08.2022 - 10.2023
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Operated espresso machines and brewing equipment efficiently during peak hours.
- Delivered exceptional customer service, fostering a welcoming atmosphere for patrons.
- Maintained cleanliness of workstations and dining areas to meet health standards.
Weighmaster
Sun Valley Paper Stock
07.2021 - 06.2022
- Operated scales to accurately measure and record weights of incoming and outgoing materials.
- Ensured compliance with safety regulations during weight measurement processes.
- Maintained accurate inventory records using digital tracking systems.
- Assisted in training new employees on safe weighing procedures and equipment usage.
Crew Member
Mcdonald’s
03.2020 - 05.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Ulysses S. Grant Highschool
Van Nuys, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash register operation
- Professionalism and courtesy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Americas Bin Recycling
03.2024 - 01.2026
Barista
Porto's Bakery
08.2022 - 10.2023
Weighmaster
Sun Valley Paper Stock
07.2021 - 06.2022
Crew Member
Mcdonald’s
03.2020 - 05.2021
High School Diploma -
Ulysses S. Grant Highschool