Oscar Cortez
Orange
Summary
Proven Salesman at Marketplace, adept in customer relationship management and cash handling, significantly enhanced client satisfaction and sales through expert product recommendations and upselling techniques. Trained and led teams at Taco Bell Restaurant, fostering a positive work environment and achieving notable revenue growth.
Overview
2
2
years of professional experience
Work History
Sales Consultant
Marketplace
07.2024 - 02.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
Shift Leader
Taco Bell Restaurant
03.2023 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Responded to telephone and in-person requests for information.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
No Degree - Automotive Engineering
Santiago Canyon Collage
8045 E Chapman Ave Orange, CA 92869 United States06-2026
High School Diploma -
Villa Park High School
18042 Taft Ave Villa Park, CA 92861 United States06-2023
Skills
- Time management
- Positive attitude
- Customer relationship management
- Cash handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Consultant
Marketplace
07.2024 - 02.2025
Shift Leader
Taco Bell Restaurant
03.2023 - 10.2024
No Degree - Automotive Engineering
Santiago Canyon Collage
High School Diploma -
Villa Park High School
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