Office software
Oscar Argaiz
Administrative Assistant
Kingston,Ontario
Summary
Responsible Diploma Business-Human Resources student with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
8
8
years of professional experience
1
1
Certification
1
1
Language
Work History
Food Service Worker
A&W
Kingston, ON
05.2023 - Current
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Worked closely with shift manager to solve problems and handle customer concerns.
General Manager
Mechanix
Boca Del Rio, Veracruz
03.2020 - 12.2022
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Payroll Administrator
Mechanix
Boca Del Rio, Veracruz
01.2019 - 03.2020
- Managed payroll data entry and processing for 15 employees to comply with predetermined company guidelines.
- Submitted reports on payroll activities.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Administrative Assistant
Mechanix
Boca Del Rio, Veracruz
02.2016 - 01.2019
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Assistant Operational Manager
Argucon
Villahermosa, Tabasco
06.2015 - 02.2016
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Communicated with customers to assess satisfaction with products and services received.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Diploma - Business Human Resources
St. Lawrence College
Kingston, ON 05.2023 - Current
Skills
Quality control
Certification
Alison Administrative Support
Software
Timeline
Alison Administrative Support
06-2023
Food Service Worker
A&W
05.2023 - Current
Diploma - Business Human Resources
St. Lawrence College
05.2023 - Current
General Manager
Mechanix
03.2020 - 12.2022
Payroll Administrator
Mechanix
01.2019 - 03.2020
Administrative Assistant
Mechanix
02.2016 - 01.2019
Assistant Operational Manager
Argucon
06.2015 - 02.2016
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