Osarugue Usoh
Burnaby,Canada
Summary
A well-experienced Support worker and caregiver with more than 5 years of experience who is also compassionate. Excited to help, Caring Hearts and Assisted Living continue to offer top- notch patient care and involvement. Implemented a new post-discharge follow-up procedure at Eve Health Care Home, which reduced hospital readmission rates by 35%. CORE PROFICIENCIES empathy kindness energetic Patience Great respect for people Effective communicator Time management Cleanliness flexibility Initiative Interpersonal skill Organization
Overview
5
5
years of professional experience
1
1
Certification
Work History
Residential Support Worker
Kennedy Care Housing
04.2022 - Current
- Helped build important life skills such as cooking and cleaning.
- Monitored client medications and adherence to individual treatment plans.
- Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
- Provided counseling and crisis intervention services.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Assisted residents with basic activities of daily living.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
Support Worker
EveHealth Care Home
09.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Prepared agendas and took notes at meetings to archive proceedings.
- Created, prepared, and delivered reports to various departments.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Participated in interdisciplinary team meetings to coordinate care for clients.
Resident Support Worker
Community Builders Group
05.2022 - 01.2023
- Provided daily living services to seniors, such as bathing, dressing, grooming, and medication management
- Assisted patients with physical therapy techniques and exercises
- Developed patient care plans following medical orders, physician instructions, and nursing standards of practice
- Monitored patient health status by observing signs and symptoms and reporting adverse reactions to medication or treatment
- Prepared healthy meals and encouraged regular physical activity for patients
- Noted Accomplishment:
- Planned and executed a new approach to after discharge follow-up process that resulted in over 35% drop in hospital re-admission
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Administered assessments to identify clients' needs and establish treatment plans.
- Provided crisis counseling and intervention services to clients in emergency situations.
Children's Care Giver
Angel's Home Care Services
02.2019 - 01.2022
- Assisted with personal care and daily living tasks, including mobility assistance and hygiene maintenance
- Managed care for 1-9 children aged 3-10 for 8-hour shift
- Encouraged children to be understanding of and patient with others
- Engaged children on an individual basis pleasantly
- Administered medications and kept appropriate records
- Coached children in school subjects and aided in homework, improving learning comprehension
- Supervised children during playtime reducing injuries by 30%
- Conducted light housekeeping tasks, laundry, and meal preparation
- Noted Accomplishment
- Received quarterly letters of appreciation from my employers during the one year I worked with the company
- Completed regular visitations to check on children, families and home environments.
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Provided in-home training and support to foster parents during weekly meetings to help mitigate problems arising from child behavior.
- Checked with newly placed children frequently to support comprehensive success and assimilation.
- Created and updated systems of organization for case service plans and court reports.
- Participated in community events to promote services and engage with public.
Education
MBA - Business Administration
University Canada West
Vancouver, BC09.2024
Skills
- Behavior Management
- Direct Care
- Daily Logs
- Client Intake Assessments
- House Rounds
- Autism spectrum support
- Safety protocols
- Activity planning and engagement
- Time management
- First aid and CPR
- Community integration
- Empathy and understanding
- Mental health awareness
- Substance abuse knowledge
- Trauma-informed care
- Crisis intervention
- Boundaries establishment
- Patient Observation
Languages
English
Full Professional
Certification
- First Aid, CPR & AED - Dec 2023
- NALOXONE - Dec 2023
- FOODSAFE Level 1. Nov 2023
- Workplace Violence Prevention Nov 2023
- Conflict, Communication & listening April, 2023
Timeline
Resident Support Worker
Community Builders Group
05.2022 - 01.2023
Residential Support Worker
Kennedy Care Housing
04.2022 - Current
Support Worker
EveHealth Care Home
09.2021 - Current
Children's Care Giver
Angel's Home Care Services
02.2019 - 01.2022
MBA - Business Administration
University Canada West
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