Summary
Overview
Work History
Education
Skills
Certification
Security Screening Certificate
Activities
Timeline
Generic

Osarodion Louis Idemudia

Ottawa,ON

Summary

Motivated individual with a background in banking and finance, accounting and international business and auditing, possessing excellent solving and analytical skill Well-versed in mentoring and developing high-performing teams to meet organizational goals. Expertise in customer success management and implementing new organizational systems to track team performance and revenue and reduce inefficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

RESOURCE MANAGEMENT SERVICES ASSISTANT

Immigration, Refugees And Citizenship Canada
04.2023 - Current
  • Increase efficiency by implementing new processes and providing administrative support to management.
  • Streamline office operations for enhanced productivity with organized filing systems and task prioritization.
  • Enhance team communication through effective scheduling, meeting coordination, and correspondence management.
  • Boost customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Long service award coordinating
  • Shared outlook mail box coordinating
  • Maximize staff performance by assisting with training, onboarding, and performance evaluations.
  • Optimize resource usage by managing inventory levels, ordering supplies, and maintaining equipment functionality for the settlement Network division of IRCC across Canada

TRANSPORTATION SUPERVISOR

Sysco Canada
08.2022 - 12.2022
  • Organize unassigned routes to drivers and provide day-to-day on-road supervision
  • Ensure that customer orders are delivered within the specified timelines and quality of products is maintained
  • Respond to on-road issues including driver accidents and injury reports
  • Liaise with District Sales Managers and Customer Service department as necessary
  • Manage overtime hours, hours of work, reduce accident frequency, and maintain low shrink numbers
  • Create a safety awareness culture through the encouragement of Health & Safety best practices
  • Ensure the necessary steps to minimize transportation costs and maintain efficiency are taken
  • Manage grievance process and interpret collective agreement
  • Maintain compliance with MTO regulations
  • Respond to customer inquiries
  • Responsible for compliance with all Policies and Standard Operating Procedures (SOPs) comprising Sysco's Food Safety Program, specific for the assigned role
  • Assist Food Safety Program Manager in ensuring compliance to Sysco's Food Safety Program that leads to compliance with third party certification and customer requirements.

SUPPLY CHAIN ANALYST/ SUPERVISOR

Intelcom Courier Canada Inc.
10.2020 - 03.2022
  • Collaborate with business partners and render advice to them on the company's expectations for various periods throughout the year
  • Effectively implements new measures to reduce company costs for sorting and scanning of packages
  • Manage more than 50 employees which include: delivery drivers, sorters, and customer service representatives
  • As a supervisor who manages employees, I strive to build teamwork within the organization to provide a positive and conducive environment for all staff
  • Handle the supervision of the day-to-day deliveries, overseeing more than 12,000 packages per day
  • Evaluate supplies and product inventory to check for quality and quantity issues
  • Evaluate documents such as invoices and shipping paperwork for accuracy and compliance
  • Review incoming inquiries of my staff and relay them to the appropriate department for resolution
  • Carry out dispatch duties using the Progression and Horasphere software.

AUDIT ASSISTANT

Independent National Electoral Commission
11.2015 - 10.2017
  • Conducted audits on internal controls and developed reports on findings
  • Conducted elections around the state and made sure the election results were adequately counted and processed
  • Gathered and analyzed data in regards to payroll and benefits
  • Provided administrative support duties to the director and financial director of the commission and relayed problems and solutions on various issues to the appropriate department and followed up on the resolutions
  • Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives, and appraised policies under audit review.

Education

Graduate Certificate, Completed course work in inventory management, procurement, quality control, project management - Supply Chain and Logistics Management

Fanshawe College of Applied Arts And Technology
London, ON
04.2020

Graduate Certificate, Completed course work in retirement planning, insurance, taxation, estate planning and law - Professional Financial Services

Fanshawe College of Applied Arts And Technology
London, ON
04.2019

Bachelor of Science, Completed coursework in international finance, taxation, accounting, and business management - Banking And Finance

Covenant University
Ogun State, Nigeria
07.2015

Skills

  • Originality & creativity
  • Decision making
  • Analytical skills
  • Microsoft programs skill
  • Business leadership
  • Ability to work in high pace environment
  • Problem-solving skills
  • Good communication skills
  • File Management (Gc Doc)
  • Administrative Support
  • Data Entry

Certification

Customer relationship Management (EC Council)

Security Screening Certificate

Reliability status

Activities

  • Member of the banking and finance student association.
  • Social director of the banking and finance department - organized social events like excursions, picnics, and dinner for the department faculty, and students of the banking and finance department.
  • Assisted new students in the transition into school, gave them advice on courses, and internship/co-ops, and any issues they were faced with.
  • Awarded for the relentless service in the banking and finance department.
  • Volunteered during my summer breaks from school in helping out in project

Timeline

RESOURCE MANAGEMENT SERVICES ASSISTANT

Immigration, Refugees And Citizenship Canada
04.2023 - Current

TRANSPORTATION SUPERVISOR

Sysco Canada
08.2022 - 12.2022

SUPPLY CHAIN ANALYST/ SUPERVISOR

Intelcom Courier Canada Inc.
10.2020 - 03.2022

AUDIT ASSISTANT

Independent National Electoral Commission
11.2015 - 10.2017

Graduate Certificate, Completed course work in inventory management, procurement, quality control, project management - Supply Chain and Logistics Management

Fanshawe College of Applied Arts And Technology

Graduate Certificate, Completed course work in retirement planning, insurance, taxation, estate planning and law - Professional Financial Services

Fanshawe College of Applied Arts And Technology

Bachelor of Science, Completed coursework in international finance, taxation, accounting, and business management - Banking And Finance

Covenant University

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Osarodion Louis Idemudia