OSARENREN UGIAGBE
Calgary
Summary
Resourceful Retail Store Supervisor with a proven track record in enhancing operational efficiency and profitability by 75%. Expert in inventory evaluation and people management, adept at developing strategies that exceed financial objectives. Skilled in fostering team collaboration and driving sales strategy development, embodying strategic planning and retail merchandising excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Store Supervisor
Steeling Home
11.2023 - Current
- Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
- Achieved financial objectives by preparing budgets, scheduling expenditures, and analyzing variances.
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
- Oversaw employees and store functions on daily basis.
- Conducted inventory analysis to determine optimal stock levels.
- Answered product questions and assisted customers in selection and checkout.
- Streamlined processing of defective and clearance items to increase productivity by 75%.
- Liaised with store manager to set up visually appealing layout for store merchandise.
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Created timely and accurate inventory, cash and production reports for senior managers.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
Supervisor
MTN Communications
02.2020 - 09.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created and managed project plans, timelines and budgets.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Observed packing operations to verify conformance to specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Educated staff on organizational mission and goals to help employees achieve success.
- Devised and implemented processes and procedures to streamline operations.
Education
Bachelor of Science - Sciences
University of Benin
Benin City, Nigeria11-2019
High School Diploma -
Franej International High School
Benin City, Nigeria08-2012
Skills
- [Type] product specialist
- People management
- Inventory evaluation
- POS systems
- Retail merchandising
- Operations management
- Store design
- Personnel training and development
- Sales expertise
- Contract management
- Strategic planning
- Inventory ordering
- Surveillance proficiency
- [Software] proficient
- Sales strategy development
- Inventory monitoring
Languages
English
Full Professional
Certification
- Effective Negotiator Certificate Program – The Negotiation Institute.
Timeline
Retail Store Supervisor
Steeling Home
11.2023 - Current
Supervisor
MTN Communications
02.2020 - 09.2023
Bachelor of Science - Sciences
University of Benin
High School Diploma -
Franej International High School
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