Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Summer Aboughaouche

Edmonton,AB

Summary

Proven to excel in customer service excellence and POS system operations, I significantly enhanced customer satisfaction at Mary Brown's through exceptional service and reliability. My ability to resolve complaints and manage transactions efficiently showcases my strong work ethic and organizational abilities, making me a valuable asset to any team. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

3
3
years of professional experience

Work History

Cashier/Cooking Intern

Mary Brown's
09.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Cashier

Elsafadi Supermarket
04.2020 - 09.2021
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Bachelor of Social Work - Social Work

MacEwan University
Edmonton, AB
04.2026

High School Diploma -

Queen Elizabeth School
Edmonton, AB
06.2022

Skills

  • Reliability and punctuality
  • Written and verbal communication
  • Organizational abilities
  • Customer Relations
  • Customer service excellence
  • Work Ethic and Integrity
  • POS system operations
  • Cleaning and sanitation
  • Taking and Preparing Orders
  • Food Service

Volunteer Experience

Capital Care:

  • Supported residents and assisted staff in a long-term care setting as part of an educational experience
  • Helped with recreational activities, provided companionship, and supported daily routines to improve residents' quality of life
  • Developed communication and interpersonal skills while fostering a
    caring environment
  • Worked collaboratively with staff and adapted to the diverse needs of
  • Contributed to a positive and enriching experience for both residents and staff

Al Rashid Youth Club (RYC):

  • Assisted in facilitating youth development programs at the youth club
  • Worked with the team to organize and lead activities promoting learning, teamwork, and personal growth
  • Assembled and distributed care packages to youth in need, ensuring access to essential supplies and support
  • Developed strong organizational and communication skills
  • Made a positive impact on the lives of young people in the community

Timeline

Cashier/Cooking Intern

Mary Brown's
09.2022 - 04.2023

Cashier

Elsafadi Supermarket
04.2020 - 09.2021

Bachelor of Social Work - Social Work

MacEwan University

High School Diploma -

Queen Elizabeth School
Summer Aboughaouche