Summary
Overview
Work History
Education
Timeline
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OSAMA ALSHUAIBI

Scarborough, Canada

Summary

A committed and adaptable professional with experience in customer service and factory work. Skilled in multitasking, effective team collaboration, and problem-solving. Dedicated to maintaining workplace safety and delivering high-quality results. Proven ability to assist customers, handle technical issues, and support production processes efficiently. Flexible, reliable, and focused on achieving organizational goals. Currently seeking a full-time position to contribute my skills and grow within a dynamic work environment.

Overview

6
6
years of professional experience
18
18
years of post-secondary education
2
2
Languages

Work History

Verification Agent

QuadraBay
04.2023 - 03.2025
  • Verificate passport and certificates for who applied for a job in Saudi Arabia
  • Fill out information Job applicants on system

Customer Service Representative

Extensya
10.2020 - 02.2023
  • Updated databases with new and modified customer data.
  • Assisted customers and resolved their issues through chat and phone calls
  • Developed strong customer relationships to encourage repeat business.
  • Escalated unresolved problems to the company's website or appropriate department
  • Resolved account-related and technical issues efficiently

Team Member

Popeyes
07.2019 - 01.2020
  • Responsible for taking orders and serving food and beverages to guests.
  • Handled payment transactions and provided change when necessary.
  • Assisted with food preparation and restocking of supplies

Education

Bachelor of Science - Computer Science

Albalqa Applied University
Salt Jordan
05.2001 - 06.2019

Timeline

Verification Agent

QuadraBay
04.2023 - 03.2025

Customer Service Representative

Extensya
10.2020 - 02.2023

Team Member

Popeyes
07.2019 - 01.2020

Bachelor of Science - Computer Science

Albalqa Applied University
05.2001 - 06.2019

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OSAMA ALSHUAIBI