OSAMA ALSHUAIBI
Summary
A committed and adaptable professional with experience in customer service and factory work. Skilled in multitasking, effective team collaboration, and problem-solving. Dedicated to maintaining workplace safety and delivering high-quality results. Proven ability to assist customers, handle technical issues, and support production processes efficiently. Flexible, reliable, and focused on achieving organizational goals. Currently seeking a full-time position to contribute my skills and grow within a dynamic work environment.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Factory Worker
Crown Pastries
02.2025 - Current
• Transported products to designated storage areas efficiently
• Loaded and unloaded products from packaging machines
• Organized and packed items into designated boxes for shipment
Verification Agent
QuadraBay
03.2023 - 11.2024
- Verificate passport and certificates for who applied for a job in Saudi Arabia
- Fill out information Job applicants on system
Customer Service Representative
Extensya
10.2020 - 02.2023
- Updated databases with new and modified customer data.
- Assisted customers and resolved their issues through chat and phone calls
- Developed strong customer relationships to encourage repeat business.
- Escalated unresolved problems to the company's website or appropriate department
- Resolved account-related and technical issues efficiently
Education
Bachelor of Science - Computer Science
Albalqa Applied University
Salt Jordan 05.2001 -
Skills
Multitasking
Team contribution
Flexible and adaptable
Strong commitment to tasks
Workplace safety
Problem-solving
Timeline
Factory Worker
Crown Pastries
02.2025 - Current
Verification Agent
QuadraBay
03.2023 - 11.2024
Customer Service Representative
Extensya
10.2020 - 02.2023
Bachelor of Science - Computer Science
Albalqa Applied University
05.2001 -
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