Osagioduwa Igbinosa
Ajax,Ontario
Summary
Dynamic IT Consultant with extensive experience in web development, network research, and technical support. Successfully managed web applications for government establishments, reducing downtime and increasing client satisfaction through proactive maintenance and effective troubleshooting. Proficient in project management, IT service management, and digital solutions, bringing strong problem-solving and communication skills to every role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Consultant
RIDDLEFILMINGRECORD
01.2024 - 04.2024
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Conducted research on network products, services, protocols and standards for network procurement and development efforts.
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
Backend Manager
Spacepointe
03.2013 - 10.2023
- Coded websites using HTML, CSS, and more.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Developed custom website, resulting in tailored solutions for client needs.
- Migrated websites to new platform to minimize downtime and maintain seamless user experiences.
- manage a web application for Government Establishment (Egor Local Government)
- Have exprience in Photoshop,Mircosoft office and more
IT Support Specialist
Egor Local Government
01.2017 - 09.2023
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Used ticketing systems to manage and process support actions and requests.
- Wrote and reviewed tickets to request maintenance to various types of equipment.
- Using of Microsoft office Powerpoint,Excel for monthly Revenue Generation
Education
KORRECTCONNECT
BENIN NIGERIASkills
- Business Analysis
- Project Management
- IT Change Management
- IT Compliance
- Mobile Device Fleet Management
- IT resource use
- Digital solutions
- IT service management
- Web development
- User Support
Languages
English
Full Professional
Accomplishments
- Supervised team of 100 staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of 8 in the development of pointepaycollection.
Certification
- Microsoft Office [Excel computer School ] [2015]
- Web developer [ Excel Computer School] [2016]
- CSC, HTML. [Master b Computer School] [2017]
- Ontario Driver's License
- Forklift Certification
Interests
- Web Development and Design
- Graphic Design
- Coding and Programming
- Learning new cooking techniques and expanding my culinary skills
- Interior Design
- Design and Build Websites
Timeline
IT Consultant
RIDDLEFILMINGRECORD
01.2024 - 04.2024
IT Support Specialist
Egor Local Government
01.2017 - 09.2023
Backend Manager
Spacepointe
03.2013 - 10.2023
KORRECTCONNECT
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