Bilingual professional with strong background in talent acquisition, skilled in sourcing, interviewing, and onboarding top-tier candidates. Known for fostering collaborative team environments and adapting quickly to changing recruitment needs. Demonstrates expertise in candidate assessment, relationship building, and strategic hiring processes, consistently driving successful outcomes. Background in sales, marketing and banking.
Overview
10
10
years of professional experience
Work History
Assistant Manager of Sales and Recruitment
MPath Marketing Solution Inc
01.2020 - Current
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.
Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
Provided input on pricing strategy based on analysis of market conditions while remaining competitive within industry standards.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Talent Acquisition Coordinator
Public Outreach
10.2022 - 01.2023
Reaching out to existing customers and discussing their accounts
Organized recruiting events, such as career fairs and networking sessions, to increase company visibility within target markets.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Using marketing tactics like Jones Effect, Upselling and product knowledge
Developed and implemented strategies to increase customer satisfaction and engagement.
Facilitated a smooth onboarding process for new hires by collaborating with HR partners to prepare necessary paperwork and orientation materials.
Digital Content Creator
Freelacer
01.2021 - Current
Enhanced brand visibility by creating engaging digital content across various platforms.
Produced high-quality video content that effectively communicated brand messaging and increased viewership.
Utilized a variety of multimedia formats in digital storytelling efforts to increase reader interest.
Developed visually appealing graphics for social media, resulting in higher engagement rates.
Generated over CAD 50,000 in post-tax sales revenue from partnerships with leading brands in the beauty space
Assisted in the development of several editorial strategies that aligned with business objectives and bolstered overall brand direction.
Seasonal Banking Associate
Scotiabank
01.2022 - 04.2022
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Maintained a high level of product knowledge, providing accurate information to customers.
Mitigated risk exposure by diligently monitoring account activities and promptly reporting suspicious transactions to the compliance team.
Increased cross-selling opportunities through proficiently identifying client needs and recommending appropriate financial products.
Strengthened teamwork among colleagues by collaborating on projects, sharing knowledge, and supporting fellow associates in their tasks.
Talent Acquisition Specialist
Primus Telecommunications
12.2020 - 10.2022
Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
Collaborated with hiring managers to determine job requirements and understand departmental needs.
Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Lead Administrator
Nutra Farms
09.2019 - 11.2019
Increased employee retention through the implementation of effective onboarding programs and ongoing professional development opportunities.
Improved internal communication by establishing clear channels for information sharing and collaboration.
Oversaw vendor relationships resulting in cost savings without compromising quality.
Planned teamwork to achieve and exceed daily goals by 80%
Streamlined office operations by implementing efficient administrative processes and procedures.
Enhanced team productivity by providing leadership, training, and support to junior administrators.
Sales Executive
Journey Plus
06.2015 - 05.2019
Promoted Bangladesh as a tourist destination
Attended tourism fairs held in India, Nepal, Indonesia, Germany & U.S.A
Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
Built diverse and consistent sales portfolio.
Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
Created new itineraries including lucrative tour packages
Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
Analyzed sales and marketing data for improved strategies.
Teaching Intern
Academia School
07.2018 - 07.2019
Assisted classroom teacher with grading projects, homework and assignments.
Served as mentor to students, answered questions, provided tutoring services and offered one-on-one lesson reviews.
Coordinated extracurricular activities that allowed students to explore new interests and develop leadership skills outside of the classroom setting.
Handled clerical duties such as typing, filing, copying and preparing instructional material for students.
Improved student comprehension through the use of engaging visual aids and hands-on activities.
Improved students' written and verbal English skills through personalized learning programs.
Education
Honors Bachelors Of Social Sciences - Economics
University of Ottawa
Ottawa, ON
05-2023
Cambridge International Examinations - AS & A Levels
Skills
Sales Strategies
Interpersonal Skills
E-commerce management
Video editing
Content strategy
Influencer outreach
Complaint handling
Bilingual in English and French
Sales strategy development
Target setting
Sales presentations
Customer service
LANGUAGES
English
Bengali
French
Hindi
German
Timeline
Talent Acquisition Coordinator
Public Outreach
10.2022 - 01.2023
Seasonal Banking Associate
Scotiabank
01.2022 - 04.2022
Digital Content Creator
Freelacer
01.2021 - Current
Talent Acquisition Specialist
Primus Telecommunications
12.2020 - 10.2022
Assistant Manager of Sales and Recruitment
MPath Marketing Solution Inc
01.2020 - Current
Lead Administrator
Nutra Farms
09.2019 - 11.2019
Teaching Intern
Academia School
07.2018 - 07.2019
Sales Executive
Journey Plus
06.2015 - 05.2019
Cambridge International Examinations - AS & A Levels
Concessions and Warehouse Scheduling Coordinator at ARAMARK Sports and EntertainmentConcessions and Warehouse Scheduling Coordinator at ARAMARK Sports and Entertainment