Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Orlando Steve Valois

Victorville

Summary

To obtain a position that provides the opportunity to utilize my skills and abilities, in an organization that recognizes performance and fosters an environment of growth.

Overview

18
18
years of professional experience

Work History

Customer Service Representative/Retail/Sales Associate

Curacao
10.2019 - 10.2021
  • Greet Customers in a friendly manner and direct them to the correct department
  • Politely and professionally respond to inquires regarding products, services, or pricing
  • Provide quick and courteous customer service to all customers by determining their needs
  • Assist with restocking shelves and cleaning of the store during closing time
  • Dealt with sales, money handling and sale distribution.

Seasonal Order Picker

Kohl's Distribution Center
09.2011 - 04.2013
  • Sort and organize merchandise
  • Keep records of items received and damaged merchandise returned
  • Pick orders and place them in their correct bins
  • Tag and place stock inventory as it is received from customers.

Cashier / Customer Service

Target
03.2004 - 05.2008
  • Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; asking open ended questions about the guest's shopping experience and using those questions to assess, understand, and determine how to tailor your approach
  • Scan and bag all guest items efficiently, neatly, and in compliance with food safety standards and company best practices
  • Speak to the benefits of the REDcard with every guest and assist them through the application process.

Education

High School Diploma -

Anaheim High School
05.1996

Skills

  • Customer Service
  • Reception
  • Bilingual English/Spanish
  • Salesman
  • Problem Solving
  • Order Picking
  • Computer Literate
  • Fax, Scanning, Copying
  • Time management
  • People skills
  • I am diligent, detail oriented, and knowledgeable in the retail industry environment In addition, I excel at multi-tasking in a fast pace environment, have strong customer service skills, organizational skills, and am very eager to learn new and challenging tasks

References

Available upon request

Timeline

Customer Service Representative/Retail/Sales Associate

Curacao
10.2019 - 10.2021

Seasonal Order Picker

Kohl's Distribution Center
09.2011 - 04.2013

Cashier / Customer Service

Target
03.2004 - 05.2008

High School Diploma -

Anaheim High School
Orlando Steve Valois