Orlando Yuriar

Operational Manager

Eco Office Furniture

03.2005 - Current

Improved team productivity through effective communication, training, and performance evaluations.
Managed budgets for multiple projects, ensuring timely delivery and cost control.
Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
Collaborated with executive leadership to develop strategic plans aimed at achieving long-term organizational growth and success.
Analyzed data trends to identify areas for process improvement, ultimately driving higher levels of performance across all departments.
Demonstrated expertise in conflict resolution through mediating disputes between team members or departments, facilitating a harmonious work environment.
Spearheaded initiatives promoting an inclusive work environment that valued diversity and encouraged employee engagement at all levels throughout the organization.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Conducted root cause analyses to identify areas for improvement in operations, leading to enhanced efficiency levels.
Collaborated with stakeholders across different departments to align objectives, streamline efforts, and enhance overall organizational effectiveness.
Fostered an environment of open communication among team members, encouraging feedback loops for continuous learning.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

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