Orlando Montes
Orange
Summary
As a supervisor in the OCS department, I take my role very seriously, and my priority is to make all clients happy. I Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Chili's
Cypress
06.2019 - Current
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Followed health safety guidelines when preparing and serving food products.
- Cleaned tables and chairs to prepare dining area for next customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Operated POS terminals to input orders, split bills and calculate totals.
Office Coffee Service
Guckenheimer Corporate Dining
Newport Beach
04.2016 - Current
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained accurate records of incoming, outgoing and current inventory.
- Ordered new supplies when necessary to maintain adequate stock levels.
- Identified opportunities to reduce cost and improve productivity.
- Provided support with stocking shelves during peak business hours.
- Maintained accurate records of stock levels, deliveries and orders.
- Replenished items to maintain stock availability.
Catering Server
Guckenheimer Corporate Dining
Newport Beach
04.2016 - 12.2018
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Collaborated with other staff members on duties assigned for each catered event.
- Ensured compliance with health and safety regulations at all times.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Monitored food temperatures during events to ensure safety and quality standards were met.
- Stocked service stations with ice, napkins and straws.
- Stocked server areas with supplies before, during and after shifts.
- Set up buffets with food presentation standards in mind, ensuring a visually appealing layout.
Education
High School Diploma -
Tustin H.S
Tustin, CA06-1998
Skills
- Inventory management
- Food safety
- Alcohol compliance
- Menu knowledge
- Customer service
- Service efficiency
- Sales techniques
- Problem solving
- Attention to detail
- Cleanliness standards
- Serving techniques
- Order processing
- Supply restocking
- Alcohol service regulations
- Team player
Languages
Spanish
Limited
Timeline
Server/Bartender
Chili's
06.2019 - Current
Office Coffee Service
Guckenheimer Corporate Dining
04.2016 - Current
Catering Server
Guckenheimer Corporate Dining
04.2016 - 12.2018
High School Diploma -
Tustin H.S
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