Summary
Overview
Work History
Education
Skills
Websites
Certification
Links
Timeline
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Orlando Lopez

Pasadena

Summary

Experienced and dedicated hospitality professional with a proven track record of success in the restaurant industry. Possessing numerous years of hands-on experience, I excel in providing exceptional guest service, managing operations, and optimizing efficiency to drive teamwork and profitability. Adept at leading teams to deliver top-notch dining experiences, I thrive in fast-paced environments while maintaining a keen focus on quality and guest satisfaction. With a passion for exceeding expectations and a commitment to continuous improvement, I am poised to contribute effectively to any restaurant team.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bar Lead

PEZ Coastal Kitchen
02.2024 - Current
  • Prepare and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences.
  • Provide attentive and friendly service to guests, engaging in conversation and ensuring their needs are met.
  • Establish positive relationships with vendors, schedule tastings and place weekly orders.
  • Keep the bar area/restaurant floor clean, organized, and well-stocked, including barware, garnishes, supplies, plate ware, utensils and linen.
  • Have a comprehensive understanding of different types of alcohol, cocktails, and food menu.

Server/Bartender

PLANTA RESTAURANTS
11.2022 - 06.2023
  • Embody an environment that is warm, welcoming and filled with positivity for guests and employees.
  • Uphold PLANTA standards at all times and treat everyone with courtesy and respect

Server/Hospitality Lead

MODERN TIMES BREWERY
01.2021 - 11.2022
  • Expertly prepare and serve a wide range of drinks, both alcoholic and non-alcoholic, adhering to established recipes and customer preferences.
  • Deliver outstanding service by warmly greeting patrons, accurately recording orders, and ensuring their needs are met with efficiency and professionalism
  • Maintain a clean, well-stocked, and organized bar area, including inventory management, to provide a pleasant and efficient experience for guests.
  • Uphold strict adherence to legal drinking age requirements, health, and safety regulations, and responsible alcohol service practices.

Server/Hospitality Lead

MODERN TIMES
01.2017 - 12.2021
  • Responsible for full menu knowledge including 30+ draft beer options and plant based menu.
  • Assist management with opening and closing duties.
  • Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions.
  • Grew social media accounts by 15% through interactive promotions, engaging postings, and delivering continuous content.
  • Elevated guest's experience by delivering a thorough explanation of all offerings to establish relationships.

Lead Server and Bar Manager

Figueroa Mountain Brewing Co
01.2014 - 12.2018
  • Provide high-quality service by creating a welcoming and vibrant environment for guests and team members.
  • Managed bar inventory, draft maintenance, recruitment & training, menu development and sales forecasting.
  • Held monthly staff training sessions to further understanding of bar program including beer education, wine tastings, and food pairings.
  • Continuously trained staff to cross-sell and upsell to exceed sales goals and promote brand identity.

Education

Bachelor of Science - Business Administration

CSU Chico
Chico
06.2016

Skills

  • Team development
  • Bilingual
  • Trend analysis
  • Continuous hospitality & industry training
  • Detail oriented, passionate & creative
  • Cash handling
  • Sales
  • Customer relationship management
  • Profit & loss
  • Leadership
  • Financial report writing
  • Relationship management

Certification

  • Manager Food Handler Card Present
  • ServSafe
  • Food Handler Certification January 2022 to January 2026

Links

http://www.linkedin.com/in/orlando-lopez1790

Timeline

Bar Lead

PEZ Coastal Kitchen
02.2024 - Current

Server/Bartender

PLANTA RESTAURANTS
11.2022 - 06.2023

Server/Hospitality Lead

MODERN TIMES BREWERY
01.2021 - 11.2022

Server/Hospitality Lead

MODERN TIMES
01.2017 - 12.2021

Lead Server and Bar Manager

Figueroa Mountain Brewing Co
01.2014 - 12.2018

Bachelor of Science - Business Administration

CSU Chico
Orlando Lopez