Orla Godfrey
North Vancouver
Summary
Industry professional with more than 6 years’ experience in hospitality settings. Driven to provide guests with exceptional service. I can bring management experience, team building and great communication skills to the work place, along with an in-depth knowledge of food and beverage.
Overview
6
6
years of professional experience
Work History
Shift Leader
Milestones
05.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Server/Bartender
Milestones
02.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Delivered and monitored quality beverage, focusing on presentation and proper pouring and ratio control
Education
High School Diploma -
Sentinel Secondary
West Vancouver, BC04.2018
Skills
- Decision-making capabilities
- Strong verbal and written communication
- Team Collaboration and Leadership
- Customer service focus
Timeline
Shift Leader
Milestones
05.2022 - Current
Server/Bartender
Milestones
02.2018 - Current
High School Diploma -
Sentinel Secondary
Similar Profiles
Stephanie Faye AdorStephanie Faye Ador
Therapist Intern at MilestonesTherapist Intern at Milestones
Breeanna ScottBreeanna Scott
Lead Teacher at MilestonesLead Teacher at Milestones
Angelica PettinellaAngelica Pettinella
Childcare Lead Educator at MilestonesChildcare Lead Educator at Milestones