Oritseneye Fregene
Hamilton,Canada
Summary
- 1+ years of experience in customer service, data entry, and administrative support within the education and retail sectors
- Recognized for attention to detail and accuracy by maintaining organized student and staff records and ensuring error-free data entry at Quick Schools Inc
- Excellent communication and teamwork skills gained from collaborating with colleagues, assisting customers, and coordinating with management to meet daily goals
- Highly Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Social Media Platforms
- Passionate about technology and business systems with demonstrated ability to streamline processes, support digital documentation, and enhance productivity through data organization
- Familiarity with IT systems, data management tools, and scheduling software with the ability to enter, verify, and organize data efficiently while supporting team operations and workflow improvements
- Valid ON G1 Driver's License
Overview
5
5
years of professional experience
Work History
Team Member
Tim Hortons
07.2025 - 08.2025
- Delivered fast, friendly service to an average of 100+ customers per shift, ensuring satisfaction and repeat visits
- Prepared food and beverages according to company standards taking necessary precautions to maintain consistent quality and presentation
- Handled cash, credit card, and mobile transactions accurately to ensure balanced registers and smooth operations
Residence Supervisor
Southern Ontario Collegiate
04.2022 - 08.2024
- Supervised and supported over 25+ students in the residence to ensure safety, comfort, and adherence to School policies
- Collaborated with academic and administrative staff to support student wellbeing and performance
- Conducted regular inspections and incident reports to ensure compliance with school and safety standards
Warehouse Worker
DHL Express
10.2021 - 03.2022
- Received, sorted, and organized incoming shipments to optimize inventory management processes.
- Collaborated with team members to streamline order fulfillment and reduce processing time.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50+ pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Data Entry Clerk
Quick Schools Inc
01.2021 - 03.2022
- Entered and updated Over 250+ student and staff information accurately into the school database to maintain reliable records
- Assisted in planning school schedules and class allocations to improve operational efficiency
- Verified and corrected data errors to ensure accuracy and integrity of the database
- Collaborated with administrators to streamline data management processes and improve workflow
Education
Diploma in Office Administration -
Mohawk College
Hamilton, ONJunior IT Analyst Program - undefined
NPower Canada
Toronto, ON01.2026
Secondary School Diploma - undefined
Southern Ontario Collegiate
Hamilton, ON07.2021
Skills
- Operating Systems: Windows, Android, iOS, Mac OS, Linux, Ubuntu
- Applications & Tools: Microsoft Office 365, Zoom, Blackboard LMS
- Tools: VMware, Packet Tracer
- Project Management Fundamentals: Agile, Waterfall, Scrum, Trello
- Customer service
- Problem-solving
- Collaboration and teamwork
- Attention to detail
- Positive attitude
- Computer skills
- Heavy lifting
- Willingness to learn
Websites
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Timeline
Team Member
Tim Hortons
07.2025 - 08.2025
Residence Supervisor
Southern Ontario Collegiate
04.2022 - 08.2024
Warehouse Worker
DHL Express
10.2021 - 03.2022
Data Entry Clerk
Quick Schools Inc
01.2021 - 03.2022
Junior IT Analyst Program - undefined
NPower Canada
Secondary School Diploma - undefined
Southern Ontario Collegiate
Diploma in Office Administration -
Mohawk College
Personal Information
Driving License: Valid ON G1 Driver's License