Oreofe AVAMASSE

Welcomed guests and provide departing words for when they leave.

Utilized bilingual proficiency to communicate menu options and accommodate special requests for French-speaking customers.

Served food and beverages to guests promptly and efficiently.

Ensured that all payment transactions are accounted for.

Engaged with customers in a friendly and processional manner, ensuring her their dining experience exceeded expectations.

Maintained cleanliness and organization of the dining area.

Collaborated with kitchen and waitstaff to ensure timely service and customer satisfaction.

• Handled customer inquiries and suggestions courteously and professionally.
• Utilized my bilingual skills to assist Francophone and Anglophine customers enhancing over customer experience .
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.